A conductor on Northern Ireland Railways has been praised for her prompt action after the train she was in charge of hit a car on the track.
Stacey Loughlin dealt with the situation with professionalism and courage. Says John Fowle, a passenger on the train, ‘When the Belfast/Londonderry train was hit by a car, Stacey the conductor did a fantastic job. She kept calm, kept everyone informed and dealt with a difficult situation in a professional manner.
‘We were two hours late but given the extent of the damage and the situation, everyone thought that was impressive. Translink staff were on site in moments and we got drinks and
snacks which were by then very welcome. Everyone at Translink handled the crisis with good humour and understanding, especially Stacey. Well done.’