HomeRail NewsNational Rail Enquiries app hits five million downloads

National Rail Enquiries app hits five million downloads

Listen to this article

The National Rail Enquiries app has reached a five million download milestone.

Buying tickets by smartphone is proving popular with customers. NRE’s smartphone app for both iOS and Android was launched in April last year and has undergone multiple updates. All changes have been as a result of customer feedback.

For people on long journeys, who may tend to drift off to sleep, NRE has now added a helpful ‘wake me up’ alarm system. NRE has further enhanced its app with line-of- route alerting, which allows people to find out about problems on their line.

Says Jason Webb, Head of Online Service of NRE, ‘NRE centres every update around feedback from its customers and every change we make is tested thoroughly to prove its merits before being implemented, which is designed to prove all our updates are of practical value to the traveller.’

Previous article
Next article


  1. Sounds good. But also TFL (Transport for London) should also bring out a new app on iTunes & Android for Londoners and people who do work and shop in and around London should also have the TFL app launched which would indicate any problems on the Underground, Overground, DLR, Trams, Emirates Air-Line, Buses and also roadworks or engineering works happening on London’s transports and it would help people to find a location and nearest stations in & around Greater London.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.