Home Rail News RBF launches new service

RBF launches new service

After successful trials in Merseyrail and South West Trains, RBF is launching its services nationwide this September.

The new services offer information, advice and support on a wide range of topics including benefits, debt, relationships and wellbeing. RBF’s objective is to encourage people to seek advice before their personal situation becomes critical. To boost the quality of advice on offer RBF is using the Turn2Us benefits calculator, which can be found on the organisation’s website and helps people check their welfare entitlements on line if they are, for example, unemployed, retired, ill, disabled or caring for someone.

Says Tim Shoveller, chairman of RBF, ‘The overall idea is to offer assistance in a wider variety of forms that can be specifically tailored to an individual’s situation. In times of need and hardship, it is difficult to look at your own situation clearly. Having someone objective to talk to helps focus on the issues and makes sure things are dealt with properly. The trials demonstrated clearly that these new services do indeed have a positive effect on a person’s situation. They are relevant and effective and completely justify the work we have done so far.’

RBF is a charity for railway people funded by railway people. It was founded to provide support to active and former railway staff and their dependents when they needed help through illness, injury, bereavement or adversity. RBF helps disabled people with the costs of powered vehicles and mobility aids, covers the shortfalls in funeral expenses and gets involved with legal advice and welfare – a service that is hard to put a price on.

‘RBF is aiming to become the preferred destination for current and former railway workers looking for support and advice. A one-stop-shop where those in need can call up and either receive direct assistance or be referred to a partnering organisation that may be more specialised in certain areas,’ says Tim.

RBF’s offices and telephone helpline should be the first point of contact for all welfare enquiries. Information and advice will come initially from the charity, which can assist with benefit calculations, grants search and general advice. Full details can be found on the RBF website. Alternatively, call the office 01270 251316.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Recommended

Pedestrian saved by dog on railway crossing

Only the actions of his dog saved a pedestrian, who was wearing headphones when using a footpath level crossing in East Yorkshire,...

Rail companies work with police to promote use of face coverings

The British Transport Police is working with four train companies, Great Northern, Southeastern, Southern and Thameslink, as part of a new pilot...

Planning consent sought for new Perry Barr railway station

Transport for the West Midlands has unveiled new designs for Perry Barr railway station as plans for the redevelopment have been submitted...

Barnham railway depot celebrates 25 years

The Govia Thameslink Railway (GTR) depot at Barnham is preparing to celebrate its 25th anniversary. Formed in 1995 with...

World’s first solar and hydrogen powered cabins trialled by HS2

HS2 has trialled solar and hydrogen-powered welfare cabins across its work locations run by enabling and main works civils joint ventures CSjv...