Home Rail Business Trainline launches voice-activated rail app

Trainline launches voice-activated rail app

Online train ticket retailer Trainline has launched a new mobile application that uses voice recognition technology.

Built using the Google Assistant platform, the app allows users to ‘Talk to Trainline’ and ask everyday travel questions with real-time updates.

Prompted by such requests as “I’d like to take a train from Manchester to London on 15th December at 9am”, the app can answer 12 layers of questions, according to Trainline, from weather reports at departure points, ticket prices and journey times.

The app will reveal more features over time as people spend more time using it.

Trainline product director Dave Slocombe said: “Trainline’s mission is to use technology to make travel as smart and simple as possible.

“Trainline’s voice app is the latest in a long line of innovations that make this possible.

“We’re proud to have worked with Google and its powerful new Assistant platform on the creation of voice capabilities that can deliver complex travel information in a quick, simple and personal way.”

The Trainline app for the Google Assistant is now available on eligible Android phones, on the Assistant app on iOS, and on Assistant-enabled devices such as Google Home.


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