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New commercial director at Merseyrail

Merseyrail’s head of marketing and corporate social responsibility (CSR) Suzanne Grant has been promoted to the role of commercial director.

Over the past five years she has led the team responsible for revenue growth, producing the award-winning Wirral Track Renewal information campaign and delivering many of the community projects that Merseyrail has established across the city region.

As commercial director she will oversee several departments, including: stations, revenue protection and marketing & CSR, with a focus on delivering a positive passenger experience and optimising revenue streams for the business.


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Managing director Andy Heath said: “As a business we are keen to identify and nurture talent internally and, as in the case of Suzanne, offer progression opportunities for employees who demonstrate the aptitude, commitment and ambition.

“With Suzanne’s appointment 50 per cent of Merseyrail’s board of directors are now female which again is testament to our strong focus and commitment to diversity.”

Suzanne Grant added: “I’m proud to have been involved in helping move the business forward over the past few years to become a nationally recognised provider of high quality service.

“The most important thing within Merseyrail are our customers and I’m passionate about making sure that more than ever we put them at the heart of what we do as a business.”


Read more: Crossrail HR director joins Siemens


 

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