Long-serving Hull Trains employee Louise Mendham has been appointed as its new production director.
She joined the open access operator 14 years ago as operational support but has since risen through the ranks.
After three years as an operational support colleague, Louise was promoted to logistics manager where she was involved in the train company’s planning and timetable managements.
Two years later she became planning and performance manager, handling performance analysis, train planning, and overall performance improvement and strategy for the business.
She said: “I’ve always taken on challenges throughout my time here and this role was the right move for me, it feels like a natural progression.
“I’m ambitious and determined to succeed and I feel I have the experience and understanding of the business to bring about positive changes and move it forward.”
Louise will be responsible for ensuring the safe and timely arrival of services and for preparing for the rollout of new Hitachi Class 802 trains due in 2019.