Andy Cooper, the managing director of CrossCountry, retired from his post on June 1.
Andy has enjoyed a long career in the rail industry. As well as running CrossCountry for the last 12 years, he was the managing director of Anglia Railways and also Central Trains.
Shortly before his retirement it was announced he would join British Transport Police Authority’s board.
Andy’s successor is Tom Joyner, who joined parent company Arriva in October 2017 and was the managing director of Arriva Trains Wales in its final year.
Chris Burchell, Arriva’s managing director for the UK trains business, said: “I am very pleased that Tom has agreed to take up the leadership role at CrossCountry. I am confident that Tom’s mix of operational and customer strategy leadership experience will bring fresh thinking to CrossCountry and help drive standards up even higher than those already achieved by Andy and the team.”
Tom Joyner has enjoyed a diverse career in the rail industry working in various operational and customer strategy leadership roles.
Before joining Arriva, Tom was passenger services director for London Midland, principal operations specialist at Network Rail and he has also held senior leadership roles in the rail divisions of First Group and National Express.