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Railway charity helps families cope with coronavirus

The Railway Benefit Fund (RBF), founded in 1858 and now based in Crewe, is providing extra resources to ensure help finds its way to those railway workers that need it most.

The charity, which supports current or former railway employees and their families, is helping those struggling to cope during the coronavirus crisis.

It is providing a range of services, including grants, to help families pay bills During the COVID-19 outbreak, providing special funds to assist families with everyday needs; easy access to help and assistance programmes; and friendly and confidential advice to help families cope with many issues caused by the pandemic’s impact.

RBF’s new chief executive Claire Houghton said: “These are among the toughest times we have ever seen as a charity.

“COVID-19 has come into our lives and turned them upside down.

“Everybody has been affected in some way. Whether the virus itself has caused personal health issues in a family or its impact on business has caused financial hardship or concerns for workers – the RBF is here to help.

Pete Waterman, the charity’s resident said: “Times are really tough for everybody at the moment – our rail workers are keeping Britain moving during the crisis, providing a vital service – we are here to help those who need it.” 

RBF’s chairman, who is also managing director of North West and Central at Network Rail, Tim Shoveller, added: “The Railway Benefit Fund takes its responsibility to support the Railway Family very seriously. We have considerably increased our grants available to provide financial help to those of you who need it.”

To help railway workers and their families, RBF has set up a dedicated COVID-19 page on its website. It contains a hotline number 0345 241 2885, a unique email address to use –[email protected] – and also includes an enquiry form for anyone who prefers not to call or email.


With an App available for Apple and Android devices, a dedicated telephone hotline and website, the RBF offers a wide range of confidential charitable services which are all easy to access.

Funded entirely by donations and fundraising efforts, the RBF is solely dedicated to providing help and support to current, former and retired workers in times of need. It focuses on the modern needs and concerns of those working in the industry today, offering advice and financial support.


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