London Victoria station now has Britain’s largest and clearest single passenger information display. The giant 5 by 2.5 metre full-colour LED display is situated above the metro concourse, providing passengers with clearer information than ever before.
The larger display can show more information than before – in addition to regular departures information it can show platform guidance, safety messages and network disruption information, all in real-time. In future the display could be programmed to show animations and videos.
Previously, the passenger information displays relied on similar but older LED technology, which limited display size and the type of information that could be shown. This use of the latest LED technology offers infinite flexibility in terms of colour and presentation of the information displayed to the travelling public.
Network Rail, train operating company Govia Thameslink Railway, and display provider Infotec have worked together on the development of the new display over the past year. A similar but slightly smaller display was installed at London Waterloo earlier this year.
John Halsall, Network Rail Southern region managing director, said: “Accurate, real-time, and easy-to-understand customer information is critical to passengers’ experience in stations and is key to putting our passengers first.
“We’re really happy to see the introduction of this new technology at London Victoria which, in its prominent position, will provide passengers with even more useful information to help them make more informed decisions about their journey.”
Angie Doll, Managing Director for Southern and Gatwick Express, said: “We’re delighted to be working closely with Network Rail to continue improving communication for customers at London Victoria station. We know that timely information is vital for our customers, and this fantastic display provides information with clarity and impact during normal operation and at times of disruption.”