Hull Trains has introduced new technology which publishes the level of passengers onboard in real time, to help make social-distanced travelling easier when services resume.
This innovation allows passengers to check how busy the train is on the Hull Trains website or app, thanks to official data supplied by onboard managers.
It has been developed by First Rail, part of FirstGroup the parent company of Hull Trains, to help manage social distancing and is part of the preparations to welcome passengers back onboard Paragon trains.
Louise Cheeseman, managing director for Hull Trains (pictured), said the tool can give people confidence when travelling by train as the country starts to ease out of lockdown.
“It’s important that passengers feel that they can travel confidently with us. The Live Train Tracker will help people to make more informed decisions about travelling by train while we steadily reintroduce services and build the business back up.”
People will see how busy the trains are in real time through a simple, red, amber and green code. It also shows locations of toilets and priority seating to limit people walking through carriages.
Louise added: “This is one of several measures we have put in place to keep people safe onboard, our seats are clearly labelled with spaced out seating and we have a dedicated cleaner on every journey. We are currently limiting the number of tickets available to maintain social distancing and this technology will make it easier for people to decide which carriage to sit in.”
