When we discuss Equality, Diversity & Inclusion (EDI), we tend to focus on just a handful of the biggest issues – gender, ethnicity, disability, and sexuality. However, the issue is far broader than this. Countless groups of people are sidelined by society for one reason or another, missing out on the opportunities most of us take for granted.
Unfortunately, such groups are at danger of slipping through the gaps of the even the most well-intentioned EDI strategy. Take, for instance, the example of ex-offenders who face many hurdles when it comes to re-integrating into society – finding meaningful employment being just one.
Rebuilding Futures Alliance (RFA) is a not-for-profit organisation driven by a single mission: to help ex-offenders find meaningful careers in transport, across both operations and infrastructure. In doing so, RFA is transforming lives, communities, and the transport industry itself.
Breaking the cycle
One-third of the UK’s prison population are ‘low-level repeat offenders’, according to RFA’s research. One in two will return to crime within six months of leaving prison if they do not find work, however, just one in five will reoffend when employment is secured. As devastating as that is on a personal level, the financial implications are also severe.
According to Government statistics, the average cost to keep a prisoner in jail in 2022-23 was £51,108 and reoffending currently costs the UK economy £18.1 billion each year. This could shrink to an estimated £5 billion, if more ex-offenders are helped into work.

“RFA was born out of a clear need: one in five people in the UK have a criminal record, and our justice system is under enormous pressure,” says RFA Business Lead Gabriella Ellison.
“There is a growing disconnect between the social value promises made in procurement and the reality on the ground for this marginalised group finding employment.
“That’s where RFA steps in, helping connect major employers with individuals who have past convictions, and helping them into long-term, stable jobs in transport, whether in bus, rail, metro, freight, or infrastructure supply chains.
“What makes this work different is that it does not just support individuals, it supports HR, procurement, and social value teams to build inclusive, diverse workplaces.”
Dismantling barriers
It’s not necessarily the case that companies are reluctant to hire from this relatively untapped pool of talent, but often the processes are very complicated. Fragmented charity networks, inconsistent regional support, and background checks all play a part in dissuading employers from giving ex-offenders the chance they need. In addition, many of the grassroots organisations supporting people with past convictions face challenges such as limited funding and a lack of shared best practices.
To tackle this, RFA has created a national alliance of charities under one umbrella, with RFA as the single point of contact. This makes it easier for employers to engage, scale, and create real impact across the country. RFA aims to simplify funding requests, share best practices, and serve as a trusted resource for employers throughout the UK.
Embracing technology
Technology and collaboration play their part in achieving these positive outcomes. RFA has partnered with tech provider Genius which specialises in delivering bold, tech-driven recruitment and talent solutions for organisations around the globe. With RFA, Genius has created a recruitment tracking system designed to transform inclusive hiring across the transport sector.
The Automatic Tracking System (ATS) is designed to support candidates throughout every step of the recruitment journey. It allows individuals to register in a central Talent Bank and apply for roles that match their skills. Employers can post vacancies and manage applications via a streamlined, customisable platform.
The system monitors candidate progress, pinpoints where individuals tend to drop out, and delivers tailored support where needed. This allows RFA and its partners to provide timely, targeted interventions that help candidates stay engaged and on course.
The technology is beneficial for those on both sides of the process. For candidates, the system offers a clear and supportive route into employment with structured guidance and access to genuine job opportunities. Employers gain access to a diverse, pre-screened talent pool through a recruitment system that aligns with their values around equity and social impact.

RFA has also worked with the Rail Safety and Standards Board (RSSB) and social value consultancy Loop to co-develop a social value tool which generates tailored social and economic impact reports that companies can use. The tool is endorsed by Network Rail, the Ministry of Justice, and the Department for Transport.
“The RFA is making the case for a fairer society and one that is more forgiving to those of us who have made our mistakes,” says Peter Wilkinson, major rail projects director for Department for Transport.
“Social mobility and supporting those seeking to move on from past mistakes is something the rail industry can offer. It’s a fantastic industry in which to develop as a person, supported by thousands of amazing staff who come from across all sections of our society. Caring for each other, supporting each other through the trials of our lives, should be in the DNA of this great industry”.
Lend your support
Stable employment provides structure, financial independence, and a renewed sense of purpose, helping individuals with past convictions to move forward and reduce the risk of reoffending. By working in supportive environments, they gain a sense of belonging, develop skills, and build confidence, enabling them to transition from past challenges to meaningful careers.
Employing individuals from marginalised groups brings benefits not only to your business, but to society as a whole. RFA is calling on employers, partners, and supporters to join its movement. By removing barriers, supporting individuals, and working collaboratively, we can develop a stronger, more equitable workforce and a better future for all.

