Railway companies understand the importance of keeping pace with evolving employment laws, recruitment standards, and health and safety regulations – and it’s up to the industry’s army of HR and recruitment specialists to ensure these are upheld when managing staff and bringing in new talent. These professionals are the driving force that keeps the rail industry running smoothly, supporting a diverse, safe, and motivated workforce.
The HR and Recruitment Team or Person Award celebrates individuals and teams who have demonstrated excellence in the strategic management of people, showing exceptional achievement and innovation in attracting, selecting, and developing top talent.
In 2024, the award was presented to Network Rail’s Volume Resourcing Team, whose dedication, collaboration, and people-first approach impressed the judges. The team showed exceptional skill in delivering the best outcomes for both candidates and the organisation, embodying the very best of what HR in rail can achieve.
The Volume Resourcing Team manages every stage of the process – from attraction to onboarding – across all of Network Rail’s routes and regions. They take pride in ensuring that every candidate is supported, and that each recruitment experience reflects Network Rail’s values.
The team was particularly recognised for its thoughtful handling of candidates with disabilities and reasonable adjustment requests, ensuring fairness and accessibility for all. It’s this forward-thinking attitude, combined with compassion and teamwork, that earned them the top honour at the RailStaff Awards.
Sarah Goodrum, head of Volume Resourcing, expressed immense pride when accepting the award on behalf of her team.
“We’re all thrilled, if a little shocked,” she said. “It’s a great pat on the back and a testament to the work we do day in, day out. It’s taken some time to build this brilliant team, but we’re cooking on gas now. This has been a great night for all of us.”
This year, Govia Thameslink Railway (GTR) proudly steps up as sponsor of the HR and Recruitment Team or Person Award. Home to the well-known brands Southern, Gatwick Express, Thameslink, and Great Northern, GTR operates one of the largest rail networks in the UK – with more than 300 stations, over 7,000 employees, and around a quarter of all passenger journeys nationwide.
Since its formation in 2015, GTR has been committed to improving journeys, investing in modern trains, better stations, and smarter technology to enhance passenger experiences. But its investment doesn’t stop with infrastructure – it extends to people. GTR continues to prioritise employee development, diversity, and wellbeing, fostering an environment where colleagues can thrive and grow.
By sponsoring this year’s award, GTR reinforces its belief that great railways depend on great people – and that the HR and recruitment professionals shaping the industry deserve recognition for keeping the sector strong, inclusive, and ready for the future.
