From boardroom changes to new faces on the network, the rail industry is constantly evolving. RailStaff brings you the latest appointments, promotions, and career developments across the sector.
Resonate Group names new CFO
Digital railway specialist Resonate Group has appointed Carmen Hula as its chief finance officer, bringing extensive experience in to support the company’s next phase of sustainable growth and innovation in digital rail technology.
In her new role, Carmen will oversee Resonate’s financial strategy and operations, driving efficiencies, and supporting strategic investment as the business continues to expand its presence across the UK.
Carmen has advised and supported organisations across all stages of growth, from startups to global banks, including PrePay Solutions, HSBC, and 101 Ways. With sector expertise across technology, banking, and AI, she brings a proven track record in building teams, implementing scalable processes, and fostering strategic relationships with investors, banks, auditors, and advisors.
Carmen said: “Resonate’s mission and momentum reflect a clear vision for how intelligent, data-driven systems can reshape passenger experiences, strengthen the resilience of the network, and support a more sustainable future for UK transport. This next chapter of growth is an important moment for the business, and it is a privilege to contribute to building the financial and operational foundations that will help accelerate that transformation.”
Blake Richmond, CEO at Resonate Group, added: “Carmen brings a wealth of financial and strategic expertise, with a strong record of supporting organisations through transformation and growth. Her experience across technology and financial services will be invaluable as we continue to strengthen our business foundations and scale our impact in the rail technology sector.”
ARUP appoints John Fagan
Arup has announced the appointment of John Fagan as global business leader for rail.
With over 20 years of experience in the industry, John’s expertise spans operational planning, business case development, feasibility studies, front-end engineering, and technical leadership on complex rail programmes.
John has played a pivotal role in delivering high-impact projects including the TransPennine Route Upgrade and HS2, and has been a strategic advisor to the Department for Transport on its rail reform programme. He has also advised rail operators and owning groups on business planning and operating concession bids in the UK, Australia, Europe, and UAE.
His leadership will be instrumental as Arup continues to shape the future of rail, partnering strategically with clients across the entire rail lifecycle to deliver rail projects that connect cities, drive economic growth, and support sustainable mobility.
John said: “Rail networks are a canvas for national transformation, creating jobs, stimulating industries and forming the backbone of economic development. I’m thrilled to lead our rail business into its next chapter of global growth, supporting our clients world-wide to reimagine what’s possible for rail: from how projects are funded to how they are designed, delivered, and maintained.
GTR creates safeguarding manager role
Govia Thameslink Railway (GTR) has created a new role of safeguarding manager to support passengers and colleagues.
GTR previously employed a suicide prevention manager, the first person to be appointed to this position across the UK rail network. This role has now been broadened in scope to encompass safeguarding of all passengers and staff.
New Safeguarding Manager Rebecca Butler brings more than 20 years of experience working with young people and adults facing challenges such as criminal and sexual exploitation, care experience, mental health needs, and disabilities.
In her previous role with Brighton & Hove City Council, Rebecca led three teams and was responsible for safeguarding, practice management, safeguarding audits, service accreditation, launching new services, and contributing to strategic boards to drive positive outcomes and meet national contract standards.
At GTR, Rebecca works with operational managers on a range of safeguarding issues including suicide prevention, county lines, homelessness, violence against women and girls and more.
Rebecca said: “I’m thrilled to have joined GTR as safeguarding manager. I’ve been truly inspired by the work I’m completing around the reports our staff submit every time they’ve worked to help a member of the public on the tracks or someone they’re concerned about, and the Life Saver Awards we present to our colleagues.
“The dedication to passenger and colleague care, both on board and at stations, is truly impressive. I’m hoping to build stronger collaboration between the different agencies, such as social services and the British Transport Police, to ensure we do everything we can to avert a personal crisis.”
RSSB names new COO
The Rail Safety and Standards Board (RSSB) has appointed Joshua Fisher as its new chief operating officer.
Joshua brings extensive experience in digital transformation and operational leadership, having previously served as RSSB’s chief digital officer. This appointment marks a significant step in strengthening RSSB’s executive team as it continues to support the rail industry in delivering a safer, more efficient, and sustainable railway.
Mark Phillips, RSSB chief executive, said: “We’re delighted to welcome Joshua into the role of chief operating officer. Joshua’s deep understanding of our organisation and his proven ability to lead complex programmes will be invaluable as we navigate the challenges and opportunities ahead.
“His commitment to collaboration and innovation reflects RSSB’s core values, and I look forward to working closely with him as we continue to deliver for the rail sector.”
Josh coommented: “I’m excited to take on this role and continue our journey of improvement for our customers. At RSSB, we’ve shown how technology and data can unlock smarter, safer, and more sustainable decisions – and that work is never complete.
“My focus will be on keeping our members at the heart of everything we do, challenging the norm, and finding better ways to deliver value. By working together, we can set the benchmark for customer experience.”
Paul Groves joins Govia Thameslink Railway
Govia Thameslink Railway (GTR) has welcomed Paul Groves as its new train services director for Thameslink and Great Northern. Paul started working at GTR in October and has hit the ground running learning how the business operates.
Paul brings with him a wealth of experience in rail, beginning his career as a driver for Heathrow Express, progressing to the control room and then into management roles. Before joining GTR, Paul worked for GTR’s sister company, GTS Rail, where he served as director of driver operations and safety for the Elizabeth Line.
During his time on the Elizabeth Line, Paul oversaw the training and delivery of a new fleet, the introduction of European Train Control System (ETCS) and Communications-Based Train Control (CBTC) signalling, including one of the largest driver recruitment campaigns in the UK.
GTR Chief Operating Officer John Whitehurst, said: “Paul’s longstanding railway career is a fantastic addition to my team and the wider business. I’m confident Paul’s extensive knowledge of running operations on the Elizabeth Line will play an important part in GTR’s future success, bringing dynamic thinking and a fresh perspective to help us improve our services for our customers. I look forward to working with Paul on some exciting projects.”
Commenting on his appointment, Paul commented: “It’s a privilege to be part of the UK’s biggest rail operator. I’ve already immersed myself in understanding the network in greater depth and have been actively visiting depots to connect with our dedicated teams who work so hard to deliver a safe and reliable service.
“I’m eager to collaborate with our industry partners and continue pushing ourselves to provide the best possible experience for the thousands of customers who travel with us daily.”
Railway Mission welcomes new chaplain
Railway Mission has announced the appointment of Manuela Mai as its new chaplain for the North London area, strengthening the charity’s pastoral and spiritual support for railway staff and the wider rail community.
Manuela brings many years of Christian leadership and a deep passion for missional service within local communities. A graduate in Theology and Worship from the London School of Theology, she currently serves as an elder in her church, overseeing a range of ministries that support people of all ages and backgrounds. Her ministry is shaped by a strong commitment to holistic wellbeing – caring for mind, body, and soul.
She has extensive experience supporting individuals through some of life’s most challenging moments. Manuela has served with Samaritans as a befriender, team leader, and trainer, and has also volunteered in prison chaplaincy, care homes, homeless outreach, and hospice care. Known for her warm and compassionate presence, she helps people feel heard, valued, and hopeful.
In her new role, Manuela is committed to reflecting Jesus’ servant leadership, responding to immediate needs while offering encouragement, dignity, and spiritual support to those she serves. Alongside her chaplaincy work, she will begin a Master’s in Practical Theology and Ministry later this year, further equipping her for this vital role.
New CEO at DFTO
Alex Hynes has been appointed as the new chief executive of Department for Transport Operator Limited (DFTO).
With significant experience in both the rail industry and Department for Transport, his appointment will support the Government’s mission to bring together track and train and deliver a better service for passengers.
Before joining the civil service, Alex held senior positions at both ScotRail and Network Rail Scotland between 2017 and 2024. This followed his extensive career as managing director of Northern before the operator transferred into public ownership in 2020.
The handover will take place on 23 December as current CEO Robin Gisby’s fixed term contract comes to an end.
Transport Secretary, Heidi Alexander, said: “Alex Hynes’s appointment will build on the achievements so far of smoothly bringing operators into public ownership and I’m confident that will continue going forward.
“I’d like to thank Robin Gisby for his work in effectively leading DFTO through challenging periods, all the way from the pandemic to the beginning of the transition to Great British Railways. Robin had a major impact on the rail industry and he leaves an enduring legacy recognised by colleagues and passengers.”
Alex commented: “It’s a privilege to be joining DFTO at such a pivotal moment. I look forward to working with so many talented colleagues from across the publicly owned train operating companies, Network Rail, the Department for Transport and the wider rail industry.
“Building on DFTO’s strong foundations and Robin’s achievements, my focus will be on delivering safe, reliable and efficient services for passengers, and helping to drive rail reform.”
WSP welcomes Sharif Narouz
Engineering and professional services firm WSP has announced the appointment of Sharif Narouz as major programme director for the UK and Ireland.
Sharif brings extensive experience from senior client roles at AWE, Crossrail and TfL, most recently leading a +£5 billion programme in the Defence Nuclear sector. He is an accredited NISTA Tier 1 Project Reviewer and actively contributes to The Institution of Civil Engineers-sponsored Infrastructure Client Group, with a particular focus on Project 13 and enterprise alliances.
“I’m excited to join WSP and contribute to delivering some of the UK and Ireland’s most complex and transformative programmes,” said Sharif. “I look forward to working with colleagues and clients to drive innovation and create lasting value.”
Graeme Forbes, head of project, cost and commercial management (PMCM) at WSP, added: “Sharif’s appointment reflects our ambition to grow our major commissions capability and deliver exceptional outcomes for clients. His leadership experience and industry insight will be invaluable as we continue to shape and deliver some of the UK and Ireland’s most significant programmes from inception through to completion.”
ORR chief executive to step down
After two decades at the Office of Rail and Road (ORR) and seven years as Chief Executive John Larkinson has announced his decision to leave ORR at the end of April 2026.
He informed Chair Declan Collier a month ago of his decision to retire from executive roles and, following consultation, will leave at the end of April 2026. The chair and board will now start the process of recruiting a successor.
John said: “I feel exceptionally fortunate to have played my part in the wider industry and for 20 years at the ORR and particularly to be ORR’s chief executive.
“It has been a great privilege to lead ORR through what has at times been a challenging, but ultimately overwhelmingly rewarding, period as the rail and road sectors recovered from the lockdowns and as the rail sector is being reformed.
“There is never a perfect time to move on, but most of my tenure as chief executive has been against a backdrop of rail reform, and I feel that the introduction of the Railways Bill into Parliament is an appropriate time to depart.
“I want to give a new chief executive the opportunity and the time to continue the process of transforming the ORR into its new roles set out in the Railways Bill and support the creation of Great British Railways.
“I would like to thank Declan, the board, my leadership team, and all the staff at ORR for their help and support over the last seven years.”
Rail Freight Group welcomes new board member
Rail Freight Group (RFG) has appointed Ralph Goldney to its board and confirmed the re-appointment of Richard Hastings, further strengthening its breadth of expertise and industry insight.
Ralph Goldney of Railfreight Consulting was formally elected to the board for the first time at RFG’s Annual General Meeting yesterday on 12 November. Richard Hastings, head of logistics at Nestlé UK & Ireland, was also re-elected at the meeting.
Each brings extensive experience and a strong commitment to promoting the role of rail freight in the UK’s transport and logistics sector.
Ralph has spent the past 18 years working in rail freight, initially supporting GB Railfreight in mobilising for its Metronet contract before establishing his own business, Railfreight Consulting. An engineer by training, he has led numerous projects for RSSB and Network Rail, covering topics from locomotive tractive effort to simplified signalling and End of Train devices. Ralph combines technical and commercial expertise and is passionate about advancing rail freight’s contribution to the UK economy.
Richard is a logistics professional with more than 40 years of experience, including 33 with Nestlé. He leads a team of 260 across Nestlé’s transport and warehouse operations and has driven major sustainability initiatives, including switching all warehouse operations to renewable energy, replacing diesel with renewable low-carbon fuels, and promoting greater use of rail. His innovative approach has helped overcome challenges such as loading-gauge constraints, enabling a significant shift from road to rail.
Maggie Simpson OBE, RFG director general, commented: “We’re delighted to welcome Ralph to the Board and to confirm Richard’s re-appointment. They each bring a great deal of experience, expertise and new perspectives on the rail freight sector. Their insights will be invaluable as we continue to make the case for rail freight growth.”
DfT names new chief scientific adviser
Aston University’s Professor Patricia Thornley has been appointed as the new chief scientific adviser (CSA) for the Department for Transport (DfT).
Professor Thornley is a highly respected leader in the field of sustainable energy, recognised for her extensive contributions to advancing low carbon innovation and clean technologies. She is currently based at Aston University, where she is based at the Energy and Bioproducts Research Institute. She will join the DfT early next year, where she will be based four days a week, spending one day a week at the University.
CSAs perform an independent challenge function to their department, ensuring that science and engineering evidence and advice is robust, relevant and high quality, and that there are mechanisms in place to ensure that policy making is underpinned by this.
The professor brings three decades of experience spanning bioenergy, clean transport, and negative emissions. Her leadership of major national initiatives such as the Supergen Bioenergy Hub and the Clean Maritime Policy Unit reflects her ability to connect cutting edge research with real world impact.
Alongside this, she plays an influential role in government science advice as deputy chair of the Department for Transport’s Scientific Advisory Council and as a member of the Department for Energy Security and Net Zero’s Science Advisory Council.
Jo Shanmugalingam, permanent secretary at the DfT, said: “Science, innovation and technology are at the heart of how we’re modernising transport for today’s world.
“I’m thrilled to welcome Patricia as our new chief scientific adviser. Her experience in research and innovation will be invaluable as we continue to strengthen our science capability.”
Chris Burchell named RSSB Chair
The Rail Safety and Standards Board (RSSB) has appointed Chris Burchell as its new chair, effective from 1 January 2026. Chris brings 30 years of leadership experience across Britain’s rail and energy sectors, with a proven track record in managing complex, regulated infrastructure.
Chris began his career in the railway industry, progressing from area production manager at Railtrack in the late 1990s to senior leadership roles including managing director of Southern Railway and later Arriva UK Trains. Over two decades in rail operations has given Chris deep expertise in running safety-critical, customer-facing infrastructure at scale.
He said: “I’m honoured to take on the role of Chair at RSSB. This is a pivotal moment for our industry as it enters a new phase of change and all the opportunities that brings. We need to embrace it across all aspects of the system —economic, technological, cultural, and operational—to help navigate the sector towards a stronger, resilient future.
“My focus at RSSB will be on helping the rail industry deliver practical improvements that matter to colleagues and customers: safer, more reliable services that earn trust and support sustainable growth.”
Mark Phillips, RSSB chief executive commented: “We’re delighted to welcome Chris as chair. His extensive experience in leading complex, safety-critical organisations across rail and energy brings a unique perspective to RSSB.
“Chris understands the importance of collaboration and innovation, subjects at the heart of RSSB’s role. I look forward to working closely with him as we continue supporting the rail sector in delivering a safer, more efficient and sustainable railway.”
