Home Blog Page 4

RailStaff Awards 2023 honours industry superstars

On Thursday 30 November, the great and good of the Rail Industry gathered at Birmingham’s NEC for the RailStaff Awards 2023.

After another eventful 12 months for Rail, all were there to celebrate the outstanding efforts of the industry’s exemplary employees, who go above and beyond to keep the nation moving.

Following a triumphant return in 2022, the night was an even more spectacular event. Attendees were amazed by the electrifying entertainment on offer and the outstanding quality of the night’s finalists.

From rail managers to customer service assistants, apprentices to training managers, the full breadth and depth of job roles were represented at the Awards. A record-breaking 144,0000 votes were cast to decide who would be in the running for the night’s prizes.

The RailStaff Awards has become more impressive with each passing year, and the night saw a party like no other. The evening’s theme was ‘Effervescence’, a celebration of everything that oozes glitz and glamour, and attendees did not disappoint, dressing to the nines for a night of indulgence. Guests were dazzled by astounding aerial performers, heart-stopping high wire acts, fearless fire dancers, and a captivating grand finale.

Star of TV and Radio Gethin Jones compèred the evening’s events, guiding guests through the night with his easy charm, making the special night all the more memorable. A firm family favourite, Gethin started his career on Wales’ S4C before taking on the iconic role of Blue Peter presenter. Since then, he’s appeared in countless high-profile shows entertaining the nation.

Once every category winner had collected their award, the night got into full swing, with after-dinner entertainment extending the party into the small hours. Throughout the evening, guests were welcome to make a memento of the occasion at the photo booth, sponsored by RailwayPeople.

The evening was another huge success for the RailStaff Awards, which have been running since 2007. Adam O’Connor, managing director of Rail Media, said: “It’s been an absolute pleasure to once again host the rail industry at the RailStaff Awards. It’s the industry event of the year and the feedback we’ve received has been incredible.

“The RailStaff Awards are an event like no other, recognising the people in our industry who regularly go the extra mile. It’s humbling to be able to stage this event and see the impact it has on the industry’s incredible work force. Every winner and highly commended individual deserves applause, so too all the finalists and nominees.

“My thanks go out to our sponsors and supporters, without whom we’d be unable to put on such a fantastic show. Thanks also to our panel of judges and the whole team at Rail Media for their exceptional efforts in staging this wonderful event.”

Thank you
The RailStaff Awards would not be possible without the support of some very special groups. We would like to express our gratitude to all those who recognised their colleagues’ contributions and took the time to nominate. A huge thank you also to our judges, everyone who voted, and all those who attended the ceremony.

The Rail Staff Awards also thanks its sponsors: Amulet Security, Bodyguard Workwear Ltd, Broadhead Global, BTTC, c2c (Trenitalia c2c Ltd), City & Guilds Training, Deploy Recruitment Group, Freightliner, GeoAccess, GTR (Govia Thameslink Railway), Inspire (Structures) Ltd, Keolis, Quattro Group, Rail Delivery Group, RailwayPeople.com, Rail Media, ReadyPower Group, Rhomberg Sersa Rail Group (UK), Samaritans, Telent, Train’d Up Railway Resourcing Ltd, Transport Benevolent Fund (TBF), and TSO.

Event organiser Gemma King said: “Once again we bring another memorable RailStaff Awards to a close. We hope everyone enjoyed a thrilling evening. Congratulations once again to all of tonight’s winners – you’ve more than earned your trophies and your place in RailStaff Awards history.”

The winners of the 2023 RailStaff Awards are:

Apprentice or Newcomer of the Year
Winner: Smital Dhake, Alstom
Highly Commended: Lucy Robinson, Faithful+Gould and Kalen Ruddock, Alstom

Award for Charity
Winner: Mark Fielding-Smith, AtkinsRéalis
Highly Commended: Susan Temple, Scotrail and Alex Garnett-Scherer, Transport for London

Digital Railway (S&T) Person or Team Award
Winner: Scotland’s Railway Communication Teams, Scotland’s Railway
Highly Commended: Rebecca Meechan, Network Rail and Dean Bolton, Transport for Wales

Depot & Freight Staff Award
Winner: GB Railfreight Felixstowe Operations Team, GB Railfreight
Highly Commended: Josh Webster, Freightliner Heavyhaul and David Jenkinson, DB Cargo

Sustainability & Net Zero Person of Team Award
Winner: Green Travel Pledge, Rail Delivery Group
Highly Commended: Shrewsbury Delivery Unit Wales and Borders, Network Rail and Bob Browning, Quattro Plant

Customer Service Award
Winner: Jonathan Louis, Southern Rail
Highly Commended: Wahsim Safiedeen, MTR Elizabeth Line and Gentian Kala, Land Sheriffs

Recruitment & Talent Acquisition Person or Team of the Year
Winner: Erin Gray, Network Rail
Highly Commended: McGinley Support Services Apprenticeship Team, McGinley Support Services and Central Resourcing Team, Siemens Rail Infrastructure

Samaritans Lifesaver Award
Winner: Megan Moore, ScotRail
Highly Commended: George Mitchell and Harry Jordan, Amulet Security / Northern and Fazakerley Station Team Station Retailers, Merseyrail

Rail Manager of the Year
Winner: Rhiannon Price, BTTC
Highly Commended: Bernadette Miamo, South Western Railway and Satty Potiwal, South Western Railway

Safety Person or Team Award
Winner: Bridget Nolan and Jeremy Rogers, Southern Railway / GTR
Highly Commended: Samaritans Rail Team, Samaritans and Station Operations Team, South Western Railway

HR, Diversity & Inclusion Person or Team Award
Winner: Paul McGunnigle-White, Trenitalia c2c
Highly Commended: Lorraine Mhonyera, Network Rail and Hull Trains HR Team, Hull Trains

Station Staff Award
Winner: St Pancras International Station Team, Network Rail High Speed
Highly Commended: Shafizul Hussain, Network Rail and Angela Milton, Greater Anglia

Health & Wellbeing Award
Winner: Railway Mission Chaplain Team, Railway Mission
Highly Commended: Stuart Young, Iain Perry, and Rik Mostert, Govia Thameslink Railway and Sheree Whetren, South Western Railway

Learning, Development & Investing in People Award
Winner: Chris Crawley & The City and Guilds Impact Team, City & Guilds Training (Intertrain)
Highly Commended: James Beckingham, GTR and Alina-Florentina Lighean, AtkinsRéalis

Rail Engineer of the Year
Winner: David Millar, Balfour Beatty VINCI
Highly Commended: Naresh Kumar Kalra, AtkinsRéalis and Janine Bootland, Amey

Lifetime Achievement Award
Winner: Julie Garn, GB Railfreight
Highly Commended: Richard Godwin, Network Rail and Stewart Cumming, CrossCountry

Rail Team of the Year
Winner: Johnstone Station Staff, ScotRail
Highly Commended: Serrano Safeguarding Team working on Operation Beach, Amulet Security and DC Lines Resleepering Alliance, Network Rail

Rail Person of the Year
Winner: Joana Amoh, Carlisle Support Services
Highly Commended: Elliott Waters, Southeastern and Adam Archer, Great Western Railway


Photo’s from the night are available here: https://www.railstaffawards.com/photos.

Follow RailStaff Awards on social here, and get in touch should you have any 2024 sponsorship/promotion inquiries.

Click here to receive the RailStaff Awards Newsletter.

RailStaff Awards inspire industry newcomers

Smital Dhake of Alstom has been awarded Apprentice or Newcomer of the Year at the 2023 RailStaff Awards.

Since joining the rail industry in July 2022, Smital has made an enormous impact, quickly establishing collaborative relationships, achieving IRSE competence, and delivering safety-related works in record time.

She has helped to develop team members and create a more inclusive working environment. Smital has been an inspiration to her team since, thanks to her positive attitude, firm grasp of the technical aspects of design, and her willingness to take on challenging tasks.

As well as impressing her colleagues, Smital is an enormous inspiration to young women thinking of pursuing a career in engineering or STEM. She uses her own time to visit schools, promoting careers in engineering and sustainability.

“This award means so much to me,” she said. “It will inspire me to keep up the hard work, and I hope it also inspires others who are new to the industry. I’m truly grateful for everyone who has helped me through my journey. I’ve had wonderful mentors, colleagues, and managers. I’m truly honoured.”

The Apprentice or Newcomer of the Year award was sponsored by City & Guilds Training. City & Guilds is the UK’s leader in skills development and apprenticeship schemes. As a registered charity and Royal Charter Institute, City & Guilds has worked for over 145 years with people, organisations, and economies to help them identify and develop the skills they need to thrive. Andy Moss, chief customer officer at City & Guilds, presented the Award.

“This award embodies the work we do at City & Guilds,” said Andy. “Apprenticeships offer an amazing pathway for learners from all walks of life to gain the skills and knowledge needed to build great careers in the rail sector. Huge congratulations to everyone recognised in this year’s awards!”

Highly commended
Lucy Robinson, Faithful+Gould
Kalen Ruddock, Alstom

Clear communications carry the day

Our rail network is kept running safely by many talented teams and individuals who don’t often get the praise they deserve. The Digital Railway Person or Team Award celebrates these behind-the-scenes heroes and highlights their critical work.

This year, Scotland’s Railway Communication Team received the Digital Railway Person or Team Award for their monumental efforts in keeping the public up to date with the latest information during the Autumn’s storms.

The severe weather that hit Scotland between 6-8 October 2023 caused line closures and damage for several days, but ScotRail was met with almost universal praise and support from the public. All those involved at Network Rail Scotland and ScotRail gave a stunning display of how to look after people during disruption.

The outstanding communication teams at Network Rail Scotland and ScotRail went over and above to provide passengers and staff with information, updates, and visuals. Their actions ensured the decisions taken by leaders were fully appreciated, understood, and supported.

“It’s great to win, and it’s nice to know that the work we’re doing is being noticed and recognised, said Ciaran McGilp, senior media relations manager at Network Rail. “Going forward, we’re going to continue the great work we’re doing between ScotRail and Network Rail to keep everyone informed of what’s happening, through whatever channels are available.”

Thales Ground Transportation Systems UK was proud to support this year’s Digital Railway Person or Team Award. Thales GTS provides technology and services to rail infrastructure providers and operators globally and is a leader in providing signalling systems to ensure the safety of passengers and freight operators. Among other solutions in the UK, Thales provides safety systems including Train Protection Warning System (TPWS), the system that operates much of the tube and the DLR, and the national real time train information system that powers the various station and online applications to help passengers plan and keep up-to-date with their journey.

David Taylor, account director Mainline Rail for Thales GTS said on the evening: “I am honoured to be one of the judges and present the award. I’m delighted that Ciaran and Emily got the top prize award and that Rebecca Meecham is highly commended. The Comms team in Scotland do an excellent job in keeping the passengers up-to-date and its clear this is appreciated by the comments from passengers included within the nomination submission. Well done to the Scotland’s Railway Comms team, Network Rail Scotland, and ScotRail for working in harmony to ensure passengers have the right information especially during times of disruption.”

Highly commended:
Rebecca Meechan, Network Rail
Dean Bolton, Transport for Wales

A social media Samaritan

The Samaritans Lifesaver Award, recognises workers who have used all their communication skills and training to help protect a life on the rails. Megan Moore from ScotRail took home the prize at this year’s RailStaff Awards.

Megan was awarded for her quick thinking when she spotted a worrying message on social media, from an unknown member of the public. The message was from a man who stated that he wanted to apologise to an unspecified train driver, and hoped they would recover quickly.

Megan engaged with the man via social media and asked if he wanted to talk. At this point, he specifically stated that he intended suicide.

Megan immediately applied training she had received from the Samaritans Managing Suicidal Contacts course. As well as raising the alarm to the main control centre to put a caution on the line, she also spoke directly to the staff at the station. She requested that they conduct a welfare check, and they found the man on the tracks. Thankfully, an incoming train was brought to a stop and the man was taken to a place of safety.

Her actions without doubt saved the man’s life.

“I’m really overwhelmed,” said Megan, speaking at the Awards. “They were so many people up for this award, who were all equally as deserving. I’d like to thank Nick McGuirk for nominating me, and my colleagues at the station who acted on the information I gave them.”

Samaritans is available day or night, for anyone who’s struggling to cope, and who needs someone to listen without judgement or pressure. It works tirelessly to reach more people and make suicide prevention a priority.

Jason Alexandre, Network Rail Training Officer at Samaritans, and presenter of the Award, said:

“Megan absolutely stood out at these Awards. To be able to listen to someone in need over social media, coordinate people to a location, stop a train, save a life, and do it all in a calm, collected manner, demands exceptional skills. We’re so proud to sponsor this award. Thousands of people are saved on our railways each year and the individuals behind this all deserve recognition.”

Highly commended
George Mitchell and Harry Jordan, Amulet Security / Northern
Fazakerley Station Team Station Retailers, Merseyrail

Mark Fielding-Smith rides the route to success

Mark Fielding-Smith of AtkinsRéalis is a force of nature when it comes to charitable work and raising money for causes close to his heart. He was certainly a worthy winner of this year’s RailStaff Award for Charity.

The Railway Children is of particular importance to Mark, and during his time in the rail industry he has had a leading role in raising over £150,000 to help the charity keep vulnerable children off the streets.

He is the visionary and pioneer of the Ride the Route charity bike ride – a three-day bike ride involving several organisations from the East Coast Digital Programme cycling over 350km along the East Coast Mainline route. On top of this, he has also led the Ride the Route Gala Dinner – another very successful event which is now a yearly occurrence.

“I can’t tell you how happy I am,” said Mark. “This award means so much to me and the team that have made this happen. It’s been two emotional, incredible years creating something new that will run year-on-year for the Railway Children, doing so much good for vulnerable children.

“I’d like to give my deepest thanks to Rebecca O’Donnell who nominated me, and who has been an exceptional supporter of the charity and given up so much time to make it all happen.”

The Award for Charity was sponsored by the Rail Delivery Group, which works on behalf of the rail industry to create a simpler, better railway for its customers.

Highly commended
Susan Temple, ScotRail
Alex Garnett-Scherer, Transport for London

Compassion, professionalism, and great customer service

Outstanding customer service is at the heart of any successful company. Clients return to companies which surpass their expectations. They also spread the good word, driving more business in return. The Customer Service Award recognises the teams and individuals who go out of their way to deliver customer satisfaction.

This year’s award was sponsored by Readypower Rail Service, a specialist rail and infrastructure services provider and operated asset hire business, complemented by a specialist civil engineering division.

With extensive knowledge and understanding of the UK’s regulated infrastructure and operated asset hire, Readypower provides dynamic solutions underpinned by a tradition of customer service and outstanding reliability.

On the night, Jonathon Louis from Southern Rail was singled out a customer service star. Jonathan is an exceptional OBS, who carries out his duties passionately. He possesses great interpersonal skills which he uses daily while on shift. He is patient, has a positive attitude, and is always smiling. His announcements are entertaining and informative, brightening up even the dreariest journey.

Jonathan has also shown great compassion and professionalism when dealing with passengers who are going through difficult times. He surely deserved this recognition for his outstanding dedication and exceptional service.

“I’m ecstatic right now, said Jonathan. I’ve helped a lot of vulnerable people in my time and this award is for all of them. I’d like to thank my family – my beautiful wife and kids – and all of those who have supported me. I’d also like to thank all the people I have helped over the years. As much as I have helped them, they’ve helped me in return, often without knowing it.

Highly commended
Wahsim Safiedeen, MTR Elizabeth Line
Gentian Kala, Land Sheriffs

The lifeblood of the industry

The Transport Benevolent Fund CIO (TBF), stepped up once again this year to sponsor the Station Staff of the Year Award.

The non-profit-making membership charity provides relief from hardship and distress among those who work in (or are retired from) the public transport industry and its related services. TBF is here to help out when things aren’t going so well, offering a wide range of benefits including health, welfare, and financial support, including a comprehensive range of complementary therapies, legal advice, convalescence and bereavement grants to its members and their dependants.

Rob Jones, Chair of Trustees at TBF said: “When it comes to passengers travelling around the country and their communities, station staff are the lifeblood of the industry. Sponsoring this award is so important to us at TBF.”

The Award celebrates hard working, respected, and well-loved staff who help both colleagues and customers have a better experience at their station. This year, the St Pancras International Station Team, from Network Rail High Speed, was rewarded for their work.

It is people like the incredible team at St Pancras International who keep Britain’s stations running. Operating on the frontline in all weathers in a station environment is a difficult, challenging, and often thankless job. While they make a difference every day, on one particular day the team reacted with exceptional professionalism and expertise to a number of major medical incidents. By putting their training into practice, acting calmly and professionally throughout, their quick thinking safeguarded passengers and colleagues alike.

“It’s been a challenging few years for the rail industry and for the team, but I’m so proud that as a team pulled together on this specific incident and delivered a great service for all of our passengers. We dealt with the incident in a calm and professional manner, and that’s all I can ask for from the team.”

Highly commended
Shafizul Hussain, Network Rail
Angela Milton, Greater Anglia

Depot & Freight Staff superstars

The Depot & Freight Staff Award rewards those who are amazing at their job in or around the depot or within the freight sector. Whether tackling logistical or transport challenges or managing tricky situations and incidents at their depot, these individuals all deserve our applause. GB Railfreight’s Felixstowe Operations team was honoured to take home the award this year.

Since last year, the team has completely transformed its performance. The Felixstowe team service had been one GB Railfreight’s best performing teams, moving 300,000 containers a year with an annual turnover of £100 million, but more needed to be done to ensure that ground staff felt supported with their wellbeing, workload, and development.

Mike Flatt and David Kidd have driven this change, with Mike moving across from Operational Manager to Operational Standard Manager, and David promoted from Train Manager to Operations Manager. This enabled Dave to concentrate on performance issues and working with the Port of Felixstowe, with Mike then concentrating on the training and standards. They swiftly set about reviewing the recruitment process, drawing on a strong talent pool, so they could select the very best candidates.

Mike and Dave have listened to ground staff about their concerns around health and wellbeing, and established an upskilling program to enhance the development of ground staff. These changes have led to a significant reduction in staff absence and much-improved team performance.

To help improve efficiency and procedures, Mike and Dave implemented a Yard Shift Supervisor (YSL) role, to refine working practices and shift management across the Felixstowe operation. Overall, these performance improvements have enabled the operations team to implement new business more efficiently and adapt swiftly to new opportunities.

“Were very surprised by this,” said GB Railfreight’s David Kidd. “We’ve had a few nominations tonight but didn’t expect to come away with an award. We’re very pleased though and, for the whole team, it’s very well deserved.”

The Depot and Freight staff award was sponsored by Keolis, the UK’s largest private operator of light rail services. Keolis maintains and operates London’s Docklands Light Railway, Manchester’s Metrolink, and Nottingham Trams. In UK heavy rail it also has a joint venture agreement for the GTR.

Highly commended
Josh Webster, Freightliner
David Jenkinson, DB Cargo UK

A small team with a big heart

The Rail Team of the Year Award honours those teams which have delivered a project whilst overcoming significant challenges, or whose concern for colleagues and customers in difficulty is absolutely outstanding. The ScotRail team at Johnstone Station came out on top this year.

Johnstone train station is one of the busiest on the ScotRail network. It lies 15 minutes from Glasgow on the Glasgow-to-Ayr mainline. The staff at Johnstone support not just the local community, but communities across Strathclyde. They’re passionate about their station and community, and are very proactive with helping out. Over the years they’ve supported many local local projects including Woman’s Aid and Turning point, and they continue to pyjamas for children on behalf of the Provost of Renfrewshire.

“Were absolutely gobsmacked, totally overwhelmed,” said the team. “If anybody ever needs anything or any help, we’ll make sure we get it them. We’re a just a small station, but we have the biggest heart. We’d like to thank the whole community.”

The Rail Team of the Year Award was sponsored this year by Train’dUp, a leading national provider of apprenticeships and work-based learning solutions. Whether you’re an employer seeking to recruit an apprentice, or a young person seeking an apprenticeship, Train’d Up is there to support you.

“We’re absolutely delighted to sponsor this award,” said Managing Director Alan Wilson. “There are so many good people in this industry and as an organisation that works with them on a daily basis, it’s just fantastic to be part of the RailStaff Awards.”

Highly commended
Serrano Safeguarding Team Working on Operation Beach, Amulet Security
DC Lines Resleepering Alliance, Network Rail

Talent spotters celebrated

Network Rail’s Erin Gray had cause to celebrate at this year’s RailStaff Awards, taking home the prize for Recruitment & Talent Acquisition Person or Team of the Year.

Since joining Network Rail, Erin has faced and conquered significant challenges. She was entrusted with a pivotal role in a comprehensive modernisation program, which included taking charge of a demanding recruitment initiative across four delivery units in the North & East route; leading the delivery of Promotional Assessment Centres as the first phase of the modernisation program; and collaborating with key stakeholders to recruit a newly formed rostering team.

Erin possesses an unparalleled depth of knowledge when it comes to the multitude of contract types, tailor-made requirements for unique roles, and the intricate web of terms and conditions. Her ability to navigate this complex landscape is truly remarkable. However, what truly distinguishes Erin is her extraordinary interpersonal skills, which have enabled her to swiftly forge meaningful relationships with her customers.

“I’m shocked,” said Erin on the night, “I’m totally overwhelmed. It’s been a huge team effort and it’s been a great program to deliver and I’m very, very proud. I’d like to thank my manager Richard Chongtham who nominated me, and the HR team who’ve helped me over the last six months with this programme.

The award was sponsored this year by c2c, the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. One of the UK’s most punctual and most popular train operators, c2c has won 15 industry and corporate awards in the past five years.

Stuart Browning, safety sustainability, & compliance director at c2c, presented the award. “The railway is powered by its people,” he said, “and we rely on individuals like Erin to bring others into the industry who do amazing things every day. It’s such an important part of what we do as a business, and people like Erin make such a difference.”

Highly commended
McGinley Support Services Apprenticeship Team, McGinley Support Services
Central Resourcing Team, Siemens Mobility Limited

Supporting the learning journey

Learning and development is a critical part of life in any industry. All new employees need training, not just to do their jobs but on the safety aspects of what they will be required to do. Then there is career development. All staff expect to progress through their careers, picking up new skills, and facing new challenges.

Chris Crawley and the City and Guilds Impact Team were proud to receive this year’s Learning, Development & Investing in People Award. The City & Guilds Impact Team is committed to helping people into a job, on the job, and into the next job. From being pioneers of rail traineeships through to supporting ex-offenders into the rail sector, the team goes above and beyond to equip individuals with the skills needed to succeed.

Chris lives and breathes the journey of learners entering the Rail Industry. He works closely with employers ensuring that course contents give the learners the best opportunity and continues to support learners once they have completed their course.

“I’m absolutely gobsmacked,” he said. “Words can’t describe how I’m feeling at the moment. I want to thank everybody at City & Guilds, everyone at Intertain, everybody that I work with, my family, kids, everyone.

“We’ve been able to change peoples lives and give them an opportunity to gain training and employment. The employers themselves should be recognised for helping individuals who may not have a job, and supporting them to go on and build a career.”

Tony Kearns, managing director of award sponsor Rhomberg Sersa, presented the award. As a leading international railway construction company, Rhomberg Sersa is aware of its responsibility towards people as well as towards resources and the environment. That’s why it does everything it can to constantly optimise the railway infrastructure – with innovative concepts, high-quality solutions, and the use of state-of-the-art technologies.

“Learning, development and investment in people has been instrumental throughout my career and I am delighted to hand out this award,” said Tony. “Chris and the City and Guilds Impact Team are doing some great work in this area and worthy winners – well done!”

Highly commended
James Beckingham, GTR
Alina-Florentina Lighean, AtkinsRéalis

Healthier and happier lives

The health and wellbeing of employees is a critical concern for the rail industry. Physical and mental health problems can have the same devastating impact and for this reason the RailStaff Awards celebrates those who seek to protect and support their colleagues.

The Health & Wellbeing Award is for those who have gone the extra mile to promote good practice. It rewards the innovative and proactive activities that enable rail staff to lead healthier and happier lives.

In the face of tough competition, Railway Mission’s Chaplain Team received the award on the night.
Through its innovative and proactive initiatives, the Railway Mission Chaplain Team has not only promoted excellent practices but has also transformed the lives of countless individuals within the railway industry. Railway Mission’s remarkable contributions around health and wellbeing have made a profound impact on the physical and mental health of railway employees, enabling individuals to lead healthier and happier lives, and ultimately saving lives within the industry.

“Winning this award demonstrates that the industry values what we do, even though there is so much that we can’t tell people because of confidentiality,” said Executive Director Liam Johnston.

“It’s great that we’re recognised, and that people really do appreciate the support that we provide.”

The award was sponsored by Govia Thameslink Railway (GTR), the UK’s largest rail company, which operates Southern, Thameslink, Great Northern, and Gatwick Express services.

Health, Safety & Security Director Samantha Facey presented the award. “I’m delighted that the Railway Mission Chaplain Team won the award tonight,” she said. “The work they do is so important to the entire industry.

“The railway industry is recovering from the events of the past few years and there are people out there really struggling. Railway Mission thoroughly deserves all the high praise for the work it does. These people really are the unsung heroes.”

Highly commended
Stuart Young, Iain Perry, and Rik Mostert, GTR
Sheree Whetren, South Western Railway

Celebrating safety superheroes

The safety of customers and staff is a number one priority, and the Safety Person or Team Award
recognises the people who strive to ensure that everyone gets home safe and well at the end of the day.

Southern Rail Enforcement Officers Bridget Nolan and Jeremy Rogers celebrated success at this year’s RailStaff Awards ceremony.

Bridget and Jeremy were nominated for their Multi Establishment, Safety, Security and Guidance Event. This idea was formed after a walk around London Bridge station. As Rail Enforcement Officers they understand the many different issues passengers face, and repeatedly deal with issues such as begging, homelessness, street drinking, vulnerable people, mental health, and county lines.

“We really appreciate this,” said Bridget. “We’ve put in a lot of hard work over the last six months creating this brand-new initiative. It hasn’t just been us, it’s been our team leaders, our managers, and lot of other people who have helped us. It’s all about giving a people a voice.”

Amulet Security was well placed to sponsor this year’s award. Amulet is a specialist intelligence-led security partner, providing a complete suite of security services for organisations looking for solutions more tailored to their needs. It combines industry-leading technology with its highly trained personnel to provide security that helps organisations operate smoothly with minimum disruption.

Tracey Cheung, head of HR at Amulet Security presented the award.

“We’re honoured to have been involved in the RailStaff Awards,” she said. “It’s so important to acknowledge the individuals who ensure the safety of travellers every single day. It’s great to have met so many amazing people tonight and recognise all the good they’ve been doing.”

Highly commended
Samaritans Rail Team, Samaritans
Station Operations Team, South Western Railway

Meeting the challenge

0

Engineers provide the insight and expertise to drive the projects and systems on which the rail network relies. That’s why the Rail Engineer of the Year award is one of the RailStaff Awards’ most coveted prizes.

This year, the award went to David Millar from Balfour Beatty Vinci. David was in charge of managing the design and works for the West Coast Mainline Bridge and South Staffordshire Line Bridge which took place over the summer. Both were very challenging projects with tight deadlines, but they were both delivered on time, and with the highest standards of health & safety. All members of both teams were grateful for working with David and so much during both blockades. Not only about how construction and engineering works, but also how to support and respect one another.

“I’m ecstatic, this is fantastic. It’s not just me who’s won tonight, a whole crowd of people have contributed to this, and I’m so pleased to be here with them tonight.”

Bespoke Asset Management company GeoAccess returned to support the award for the second year in a row. Established in 2014 to address the need for inspections on difficult access sites in the rail sector, GeoAccess works nationwide covering a broad range of industries.

Utilising its highly experienced Geotechnical and Structural Engineers coupled with UAVs, ROVs, Rope Access, and Confined Space Techniques, it looks at every job holistically. By using tried and tested methods as well as implementing highly innovative cutting-edge techniques, it delivers the most efficient, cost-effective solution to its client’s needs.

Mark Coleman, GeoAccess managing director, presented the award.

“The Rail Engineer of the Year – you can’t get a better award than that!” he said. “We’re really proud to support the award – it’s such an important thing to celebrate our industry. What more can I say !?”

Highly commended
Naresh Kumar Kalra, AtkinsRéalis
Janine Bootland, Amey Consulting

Shouldering the responsibility

Making the network run smoothly is everyone’s responsibility, but the onus of meeting budgets and deadlines falls on the shoulder of Managers. It can be a tough task, and the RailStaff Awards recognises these hard-working heroes.

This year, the Rail Manager of the Year Award was sponsored by maintenance, design, and construction specialist, TSO. With more than 90 years of experience, TSO prioritises innovation and the development of synergies between its own area of expertise and the complementary professions of parent group NGE, enabling the group to offer a self-delivery service for the most technically demanding projects.

The work of its core business serves rail networks, high-speed rail line projects, and urban networks, such as metro and tramway systems. It also offers specialist services, such as topographic studies, rail industry software development, the rebuilding of mainline and shunting locomotives, and rail safety.

Rhiannon Price, operations director at BTTC infrastructure, came out on top at the RailStaff Awards 2023.

Valued by her employees and clients alike, Rhiannon has been a key driver in developing and establishing her company’s ethos. She is passionate about ensuring that staff understand the company’s values and is a perfect role model for how these are embedded by driving excellence, supporting and developing others, and seeing every task through to completion. She also has the unique ability to notice when the team needs a boost and acts upon it instantly.

“I’m blown away,” said Rhiannon, “we’re an SME that’s only seven years old. We’re a principled, progressive organisation and people mean the world to us. We want to increase investment in the workers of the railway, and by doing that we’ll change the industry.”

Highly commended
Bernadette Miamo, South Western Railway
Satty Potiwal, South Western Railway

An equality, diversity & inclusion hero

Like many others, the rail industry is still getting to grips with including and representing society’s wide array of cultures, ethnicities, genders, sexualities. This work is being carried out by some very special individuals, and the RailStaff Awards recognises their efforts.

Freightliner, sponsor of the RailStaff Award’s HR, Diversity and Inclusion Award, places great emphasis on improving diversity, equality, and inclusion across its business areas.

In recent years, new executives have helped to change the mindset of the business and an understanding that improving diversity improves decision making and allows for a more balanced approach to doing business. In less than two years, Freightliner has increased its female executive members from one to three, including its CEO (interim appointment).

Freightliner has also developed a Diversity, Inclusion, and Cultural awareness programme for all managers and leaders, which will be cascaded to all employees during 2023/2024. It is hoped this will help transform behaviours and influence cultural change allowing for a more inclusive environment.

Paul McGunnigle-White, treasury manager and diversity and inclusion lead at Trenitalia c2c, was honoured with the HR, Diversity and Inclusion Award on the night of 30 November.

Paul exemplifies all the right behaviours for someone trying to drive inclusivity within the railway. One of his key strengths is his humility in acknowledging where he doesn’t have knowledge on a subject, and he’s not beyond asking questions to learn more about it. Paul has formed very strong relationships with colleagues across c2c, and this has helped him deliver real change and raise challenging conversations that will ultimately take the organisation forward.

“I’m really overwhelmed,” said Paul on receiving the award. “It’s so nice to feel recognised for something that you’re passionate about. I really want to thank everyone at the EDI Charter. They’ve helped me so much and given me the opportunity to collaborate with so many different people. I particularly want to thank the whole HR team at c2c and Abu Siddeeq, customer experience director, for inspiring me to just run with the role.”

Freightliner’s CEO, Tim Shoveller, presented the award.

“When it comes to diversity and inclusion, the rail industry still has a lot to do, and I’m really proud that Freightliner recognises that,” he said. “We’ve got more to do ourselves, but recognising Paul’s contribution tonight is really important for all of us.”

Highly commended
Lorraine Mhonyera, Network Rail
Hull Trains HR Team, Hull Trains

Forging a path to a greener future

The Sustainability & Net Zero Person or Team Award celebrates those who have demonstrated an unwavering commitment to the environment, climate action, and achieving net-zero.

In an era where ecological concerns are paramount, the award honours those who have taken extraordinary steps to reshape practices, policies, and perspectives, forging a path toward a greener future.

Green Travel Pledge at Rail Delivery Group (RDG), came away with prize at this year’s RailStaff Awards. The Green Travel Pledge is a rail industry initiative to provide detailed, accurate, and reliable carbon emissions data at the point of sale, to help businesses demonstrate the environmental benefits of switching to rail for business travel.

RDG aims to empower businesses and business travellers to choose rail as a green option over more polluting methods. Its team has worked tirelessly to create an industry benchmark for carbon measurement of business journeys by rail.

“The award for Sustainability & Net Zero Person or Team of the year is an amazing achievement for Green Travel Pledge, which is a rail industry initiative commissioned on behalf of the business travel industry and community,” said Jacqueline Starr, chief executive of Rail Delivery Group. “It is a great step forward in sustainability in rail for the future.”

The award was sponsored this year by international health and safety leadership consultancy, Broadhead Global. Broadhead Global transforms business performance and results using targeted expert consulting and training. It enables business leaders and teams to cultivate a resilient business culture, and accelerate progress towards long-term environmental and social sustainability goals.

“We are honoured to sponsor this award to celebrate sustainability, both in terms of the environment and people,” said Katy Broadhead, Broadhead Global’s business and strategy director.

“The Rail Staff Awards are a very special occasion but are essential in recognising the people who work every day in a very dynamic environment. It also gives those people a chance to celebrate their achievements together – the passion they have for what they do and the support they give each other is just incredible.”

Highly commended
Shrewsbury Delivery Unit Wales and Borders, Network Rail
Bob Browning, Quattro Group

An exceptional contribution

Each year, the RailStaff Awards honours the extraordinary individuals of the rail industry, but one award goes to those who have made an exceptional contribution. The Rail Person of the Year award celebrates the success of the industry’s most remarkable staff, who’ve overcome adversity or made an outstanding effort to help others.

Inspire Structures Ltd was delighted to sponsor the Award. Founded in 2013 by specialists in the management and inspection of infrastructure assets, Inspire Structures provides safety-focused, high-precision structure inspections, competency assessments, associated training, and engineering services to asset owners. In its 10 years of operation, Inspire Structures has established itself as a market leader in its field.

Inspire’s services cover railway and highway environments, and any scenario where asset owners have a need for an asset management plan. Its structure inspection teams are all competent to current standards and requirements, and its passionate senior management team all have hands-on, site-based experience, so clients know they’re effective and knowledgeable in their field. Like all RailStaff Awards winners, Inspire Structures is committed to delivering the best possible service.

Joana Amoh from Carlisle Support Services took the big prize on the night. Not only does Joana take pride in her duties but has shown a professional approach and built a great relationship with her client, Arriva Rail London (ARL). Joana has faced many challenges which have resulted in her saving three lives, supporting passengers along the Network, and assisting with travel. She is also a great seamstress, and this year was approached by ARL to make covers for the Validators at Stations along the Network. Using recycled uniform jackets, she has so far made nine of them.

“I feel so honoured to win this award, and I’m so grateful,” said Joana. “I’d like to thank my managers and agency Carlisle Support Services, Arriva’s management, and everyone behind the RailStaff Awards. Thank you so much for recognising my work and giving me this opportunity.”

Wayne Thompson, technical director at Inspire Structures presented the award. “Joana is a credit to the industry and I’m so happy that she’s won this award,” he said. “The RailStaff Awards recognise the people of the industry who give so much, and it’s important that everyone understands how dedicated Rail staff are to their work.”

Highly commended
Elliott Waters, Southeastern
Adam Archer, Great Western Railway

A life’s work recognised

One of the RailStaff Awards’ most prestigious prizes is the Lifetime Achievement Award which honours those who’ve dedicated their lives to the railway. It reflects the passion and dedication of those who’ve sacrificed countless hours manning trains, selling tickets, operating signals, or building trains and track, and celebrates the accomplishments of some outstanding individuals.

This year, the Lifetime Achievement Award was presented to Julie Garn, head of Intermodal at GB Railfreight.

For over 20 years, Julie has dedicated herself to growing the company’s intermodal offering, from next to nothing in 2002, to running a high performing team which operates 52 daily intermodal services. Across the industry, many look up to Julie for her relentless work ethic, passion for delivering for customers, her desire to see GBRf grow as a business, and as a leading female in a male-dominated sector.

“I’m completely shellshocked,” said Julie. “When you enjoy the work that you do it becomes easy to take it for granted, but being nominated for an award like this, and then being judged to be the best in the category, is an absolutely wonderful feeling.”

Top communications technology company Telent backed the Lifetime Achievement Award in 2022 and returned to sponsor the prize again this year. The firm provides its services to many of the UK’s largest and most mission-critical operational systems and has delivered intelligent transport solutions and network maintenance for over 30 years.

“Many people put their whole lives into the rail industry, and to reward that is brilliant,” said Telent CEO, Jo Gretton.

“Telent is honoured to sponsor the award because we have a very long heritage in the rail market, and we’re really proud of that. To be able to recognise people like Julie who have also dedicated their working lives to the industry is fantastic. It should also be said that being a woman in this industry can be very tough, and to see Julie take this award home is absolutely amazing.”

Highly commended
Richard Godwin, Network Rail
Stewart Cumming, CrossCountry

RailStaff Awards 2023: The finalists

It has been another huge year for the RailStaff Awards, with submissions for the ceremony’s 18 categories covering every role imaginable, and a record 144,000 votes to decide who was in the running for the night’s prizes.

Once the shortlists were revealed, Judges faced the unenviable task of whittling hundreds of hopefuls into dozens as the big event drew closer and the final preparations were made.

Everybody who was nominated is a star employee in our eyes, but here are the names of each of those who made it through as finalists.

Apprentice or Newcomer of the Year
Smital Dhake – Alstom
Kalen Ruddock – Alstom
Caroline Spence – Avanti West Coast
Melony Quigley – Trenitalia c2c Ltd
Jasmine Lazenby – CrossCountry
Miles Wootton – DigiSig Rail Group Ltd
Lucy Robinson – Faithful+Gould
Karolina Szpigiel – Greater Anglia
Riley Barnes – GTR
Sonnie Grainger – Southern
David Fox – Lumo
Daniel Craig Evans – Network Rail
Jamie Wyness – South Western Railway
Leon Jones – Train’d Up
Samuel Matthews – Transport for Wales

Award for Charity
Mark Fielding-Smith – AtkinsRéalis
Mark Goodall – CrossCountry
Denise Vincent – Greater Anglia
Michael King – Greater Anglia
Kayleigh Smith and Stevie James – GTR
Iain Perry – GTR
Michael Manders – Hull Trains
Craig Murphy – Merseyrail
Mobile Operations Team Network Rail – Network Rail N&E
Stewart Hall and Darin Astbury – Northern
Susan Temple – ScotRail
The Alex Wardle SWR Team – South Western Railway
Charles Dickson – Southern
Alex Garnett – Scherer – Transport for London
Simone Carter – West Midlands Railway

Customer Service Award
Siraz Islam – Trenitalia c2c Ltd
Nicola Harlow – CrossCountry
Angela Milton – Greater Anglia
Gentian Kala – Land Sheriffs
Alison Mearns – Merseyrail
Wahsim Safiedeen – MTR Elizabeth Line
Dave Standidge – Network Rail
John Cliff – Northern
Susan Temple – ScotRail
Josie Looi – ScotRail
Kayleigh Holt – South Western Railway
Aggie Shiham – South Western Railway
Sheree Whetren – South Western Railway
Charles Dickson – Southern
Jonathan Louis – Southern

Depot & Freight Staff Award
Engineering and Operations team c2c – Trenitalia c2c Ltd
Cambridge Drivers Team – CrossCountry
David Jenkinson – DB Cargo
Daniel Fredriksson – GBRTT
Antony Roe and Robert Cann – Freightliner
Ralph Wilson – Freightliner
All Depots Supporting the Mendip Contract Mendip Eastleigh Reading Bristol Acton Thamesport – Freightliner
Peter Stojanovic – Freightliner
Gary Douglas – Freightliner
Jake Blood – Freightliner
Josh Webster – Freightliner
Dave Eccles – Freightliner
GB RailFreight Felixstowe Operations Team – GB Railfreight
Merseyrail Liverpool Half Marathon Team – Merseyrail
Engineering Team SWR – South Western Railway

Digital Railway Person or Team Award
AtkinsRéalis Station Accessibility Audit Team – AtkinsRéalis
Freightliner ERTMS Project Team – Freightliner
Network Rail and KONUX Network Delivery Team – KONUX UK Ltd
Gary Craig – Network Rail Scotland
Adam Stanley – Network Rail
Rebecca Meechan – Network Rail Scotland
GSM-R Engineering Team – Network Rail
Marc Silverwood – Northern
Barnaby Kent – One Big Circle
Scotland’s Railway Communication Teams – Network Rail Scotland / ScotRail
Rafael Carneiro – Southern
Metro South Southern Operations Team – Southern
Request to Stop Team – Telent
Dean Bolton – Transport for Wales
Yuji Isayama – West Midlands Trains

Health & Wellbeing Award
Daniel Ball – CrossCountry
Martin Riddle – CrossCountry
Karen Parker – GB Railfreight
Stuart Young Iain Perry Rik Mostert – GTR
Rosie Jhingan – Merseyrail
Dominic Mottram – Network Rail
Jeremy Brock – Network Rail
Railway Mission Chaplain Team – Railway Mission
Shirley Courtney – ScotRail
Sheree Whetren – South Western Railway
Brian Reece – South Western Railway
Deborah Thomas – Southeastern
Vincent Hoilett – Southern
Angus Draper – Transport for London
Sharon Hershman – Southeastern

HR, Diversity, & Inclusion Person or Team
Stephen Williams – Alstom Transport Ltd
Daniel Omatsola-Morgan – Atkins / CRSA
Paul McGunnigle-White – Trenitalia c2c Ltd
Ian Watts – GTR
Heathrow Express – Heathrow Express
Hull Trains HR Team Trains – Hull Trains
Lilly Connors – Network Rail
Kirsty Diamond – Network Rail Scotland
Lorraine Mhonyera – Network Rail
Rebecca Lomax – Network Rail
Stefani Dupree – NGE
Rachel Fullard – Rail Delivery Group
Leeanne Dunko – ScotRail
Sharon Hershman – Southeastern
Ajay Gill – West Midlands Railway

Learning, Development & Investing in People Award
Abdul Rehman Savant – ASAVRAIL
Alina-Florentina Lighean – AtkinsRéalis
Carl Bavister – Avanti West Coast
Alistair Dunn – CrossCountry
James Beckingham – GTR
Alan Gearing – GTR
Mark Kirton – GTR
Apprenticeship Team Apprenticeship Team – Southern
Chris Crawley and the City & Guilds Impact Team – City & Guilds Training (Intertrain)
Mike Mitchell – Network Rail
Mark Law – Network Rail
Robert Porter – South Western Railway
Metro South Southern Operations Team – Southern
Stewart Ekstrom-Gabb – Transport for Wales
Srikanth Reddy Mandalapu – Wabtec Control Systems

Lifetime Achievement
Alan Newman – Chiltern Railways
Stewart Cumming – CrossCountry
Mick Owen – Freightliner
Ashley Hughes – Freightliner
Julie Garn – GB Railfreight
Alan Neville – Greater Anglia
Bradley Read – Greater Anglia
Steve Woodcock – Greater Anglia
Ian Brown – GTR
Frannie Thurlbeck – Keltbray Ltd
Ian Simms – Network Rail Scotland
Richard Godwin – Network Rail
Heather Cullimore – Severnside Community Rail Partnership
Simon Langley – South Western Railway
Jerry Sims – XEIAD, part of the BES Group

Rail Engineer of the Year
Toby Owen – AECOM
Lance Kirby – Alstom
Kalen Ruddock – Alstom
Janine Bootland – Amey Consulting
Nick Wightman – Amey Consulting
Naresh Kumar Kalra – AtkinsRéalis
Brian Moore – Avanti West Coast
David Millar – Balfour Beatty Vinci
Richard Yates – Freightliner
Velmurugan Kandasamy – Thales Ground Transportation Systems
Aaron Darby – Heathrow Airport
Gary Thompson – KONUX GMBH
James Donnelly – Lumo
Heimo Nieminen – Network Rail
Claudia Philps – Network Rail

Rail Manager of the Year
James Dobson – Avanti West Coast
Rhiannon Price – BTTC
Guy Reed – CrossCountry
Stuart Field – CrossCountry
Rachel Blackman – CrossCountry
Simona Daraba – Greater Anglia
Simon Bott – Southern
Angela Toase – Southern
Alex Reed – Heathrow Airport
Jane Murray – Northern
Satty Potiwal – South Western Railway
Bernadette Miamo – South Western Railway
Anneliese Reid – Southeastern
Marianna Busuttil – Southern
Monica Dutta – Southern

Rail Person of the Year
Mohammed Qureshi – Amulet / Trenitalia c2c Ltd
Issac Enyan – Amulet / Trenitalia c2c Ltd
Philip Olweny – Amulet / Trenitalia c2c Ltd
Peter Jackson – Arriva Rail London (Overground)
Oliver Harrison – Avanti West Coast
Joana Amoh – Carlisle Support Services
Elliott Waters – GBRTT
Adam Archer – Great Western Railway
Jade Southwell – GTR
Trevor Leonard – Southern
Chris McGowan – Merseyrail
Craig Murphy – Merseyrail
Ashley Ryan – Network Rail
Susan Temple – Scotrail
Charles Dickson – Southern

Rail Team of the Year
Serrano Safeguarding Team working on Operation Beach – Amulet
Blackpool Travel Safe Officers – Amulet
BBV Sublot 8.2 – Balfour Beatty Vinci
Banbury Dispatch Team – Chiltern Railways
GWR Apprentice Team – Great Western Railway
West Rosters and Support team – Greater Anglia
Planning & Performance Team – Lumo Trains
Merseyrail Liverpool Half Marathon Team – Merseyrail
DC Lines Resleepering Alliance – Network Rail
Blackpool Gateline Operators – Northern
Johnstone Station – ScotRail
London City Focus Group – Southeastern
Southern Operational Response Team – Southern
Wolverhampton Customer Experience Team – West Midlands Railway
Western Route Structures Examinations Team – XEIAD, part of the BES Group

Recruitment & Talent Acquisition Person or Team
Michael ‘Mick’ Schruyers – Advance TRS
Josh Hill – Advance TRS
ARM Rail Team – Advanced Resource Managers
Rachel McDermott – Coyle Personnel
Coyle Rail Blue Collar North Team – Coyle Personnel
Phil Gittins – Coyle Personnel
Jaimie Butel-Foley – Coyle Personnel
Andy Page – CrossCountry
Blue-Collar Safety Critical Team – Deploy Recruitment Group
Victor Gowrava – KONUX GmbH
McGinley Support Services Apprenticeship Team – McGinley Support Services
Helen Dawson – Network Rail
Erin Gray – Network Rail
Central Resourcing Team – Siemens Mobility Ltd
Transport for Wales Rail Limited Recruitment Team – Transport for Wales

Safety Person or Team Award
Lewis Johnson – Alstom Transport UK & I
Rob Wands – Deploy Limited
Matthew Noblett – Freightliner
Gary Lobue – Ganymede Solutions
Eddie Carpenter – Merseyrail
Gary Chambers – Network Rail
Chris Hemmings – Network Rail
Nick Smith – Pentalver
Paul Allison – Quattro Plant
Samaritans Rail Team – Samaritans
Station Operations Team – South Western Railway
Kimone Lyle English – Southeastern
Bridget Nolan and Jeremy Rogers – Southern / GTR
Kris Yorke – Stadler Rail Service UK
Martyn Howells – Transport for Wales

Samaritans Lifesaver
George Mitchell and Harry Jordan – Amulet – Northern
Michaela Joseph – Amulet / Trenitalia c2c Ltd
Mohammed Hussain – Amulet / Trenitalia c2c Ltd
Grace-Anne Stephenson – Arriva Rail London
Carl Engdahl – Avanti West Coast
Bryan Lunt – CrossCountry
Carl Mieleszko – CrossCountry
Amir Aziz – GTR
Fazakerley Station Team Station Retailers Fazakerley – Merseyrail
Nicole Cassidy – ScotRail
Megan Moore – ScotRail
Greig Gibson – ScotRail
Carl Jarvis – Southeastern
Garry Letts – Southern
Samantha Rooke – Transport for Wales

Station Staff Award
Jack Iddon – Avanti West Coast
Mark Hornigold – Greater Anglia
Samet Aptula – Greater Anglia
Angela Milton – Greater Anglia
Katerina Makolova – Southern
St Pancras International Station Team – Network Rail High Speed
Blackpool Gateline Operators – Northern
Doreen Southworth – Northern
Janice Povah – ScotRail
Susan Temple – ScotRail
Blake RObins – South Western Railway
Kimoya Jemison – Southeastern
Kieran Hardy – West Midlands Railway
Julian Smith – West Midlands Railway
Shafizul Hussain – Network Rail

Sustainability & Net Zero Person or Team
Toby Owen – AECOM
Lewis McKay – Amulet Security
Abdul Rehman Savant – ASAVRAIL
Cleshar Contract Services Ltd and Network Rail – Cleshar Contract Services Ltd / Network Rail
Jason Brooker – GTR
Lumo Trains – Lumo
Scotland Environment and Sustainability Team – Network Rail Scotland
Rebecca Meechan – Network Rail Scotland
Shrewsbury Delivery Unit Wales and Borders – Network Rail
Rebecca Styles – Northern
Bob Browning – Quattro Plant
Green Travel Pledge – Rail Delivery Group
Network Rail & Sicut Enterprises – Sicut Enterprises
Sustainability Team – South Western Railway
Sustainability Team – Southeastern

Lucy McAuliffe to run the railway in Sussex

Network Rail’s Southern region has appointed Lucy McAuliffe as its permanent Sussex route director to lead the operation of one of the busiest rail networks in the country.

Lucy was appointed acting route director last December following two years as Southern region’s stations and security director, and since then has been overseeing efforts to improve reliability on the Sussex route.

Prior to this, Lucy has developed her leadership experience across the transport industry including in bus, coach, rail, and aviation – from managing stations to working for Network Rail High Speed before moving to lead signalling, control, and incident response operations.

Lucy also worked at Gatwick Airport as head of passenger security before returning to Network Rail’s Southern region in 2021 as stations and security director.

Network Rail’s Sussex route is among the busiest and most congested in the country, carrying 3,200 trains every weekday. The route includes the Brighton Main Line and provides a direct rail link to Gatwick Airport, the country’s second busiest international airport.

Lucy said: “I’m delighted to have been permanently appointed Sussex route director to oversee this critical and brilliant part of the railway network. The route plays a key part in connecting passengers from London to Brighton and across the south-east of England as well as supporting commuters, leisure travellers and critical freight services.

“I’m looking forward to continuing working closely with our numerous train company partners who operate across the Sussex route as well with a brilliant team of dedicated and excellent colleagues.”

Image credit: Network Rail

Stuart Browing to lead c2c’s new Safety, Sustainability and Compliance department

Rail operator c2c has created a new Safety, Sustainability and Compliance department, with Stuart Browning appointed to lead the new function. 

Formerly the firm’s head of safety and environment, Stuart has stepped into the role of Safety, Sustainability and Compliance Director with immediate effect.

Stuart joined the south Essex and east London rail operator in March this year from Govia Thameslink Railway, where he served latterly as head of operational improvement for its Thameslink and Great Northern brands. Prior to this he was at Great Western Railway, as head of operations interface. He has also held various operational safety and performance improvement roles at Network Rail during his 21-year career in the industry.

Stuart said, “It’s a real honour to be taking up this new role, the creation of which really underpins the commitment that c2c is making to the safety and wellbeing of colleagues, customers, and the communities we serve. It’s an exciting time to be at c2c; we have a great opportunity to ensure we can deliver rail services that transform people’s lives in a safe and sustainable manner. 

“I’m looking forward to using this new and expanded mandate with my team to deliver the systems that c2c needs to make sure that everyone gets home safe and well, every day, and that we continue to have a positive impact on the environment and the communities we serve in the Essex Thameside area,” he added.

Image credit: c2c

UKTram appoints new Chair

Stephen Edwards has been appointed as the new Chair of UKTram, the organisation representing the country’s light rail sector.

Stephen joins UKTram with a successful background in strategic development, business planning and operations management – most recently as executive director and director general of South Yorkshire Passenger Transport Executive (SYPTE).

His high-profile appointment will provide a major boost for the organisation.

Managing Director James Hammett, explained: “We are delighted that Stephen has agreed to take on the role as our organisation looks towards further growth and the delivery of an ambitious strategy for the future of light rail in the UK.

“Under previous Chairs, UKTram has gone from strength to strength. Stephen’s appointment will help drive the further evolution of the organisation as we strive to deliver even more benefits for members.

“His broad experience and extensive contacts will also prove invaluable as we step up efforts to promote tramways and similar transit systems as the most effective way to improve urban connectivity while reducing pollution and congestion and driving inward investment.”

On his latest role, Stephen said: “The case for light rail gets stronger by the day as we face the challenges of climate change and an increasing need to improve urban connectivity as a means to driving economic growth.

“I’m particularly looking forward to working with the UKTram team and colleagues from across the wider light rail sector to help remove the barriers to the future expansion of existing systems and proposed new tramways as part of the fully integrated public transport networks of the future.”

A former director and Chair of the Urban Transport Group, he has previously worked for Liberata UK Ltd and BT in a variety of roles.

Image credit: UKTram

Ian Lockett joins Vertiv Infrastructure

Vertiv Infrastructure is thrilled to announce the addition of Ian Lockett to its team, where he will play a pivotal role in driving growth and overseeing the battery refurbishment division. Joining as a service sales account manager, Ian is now an integral part of the Vertiv team based at the Sheffield site.

With over 15 years of industry experience, Ian is a familiar and respected figure, bringing a wealth of expertise and valuable relationships to his new role. His proven track record suggests that he is well-positioned for success as he embarks on another promising chapter in his career.

As a leading industry supplier, Vertiv Infrastructure boasts a substantial service history, particularly in supporting the rail network.

Ian is enthusiastic about leveraging his extensive experience and genuine passion for the rail industry and is poised for an exciting journey ahead.

Image: Vertiv Infrastructure