Sunday, April 21, 2019
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Service with a smile

It can be rare for good customer service to get the recognition it deserves. Customers are far more likely to write in with a...
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Business

Great turnout for RVE Expo

More visitors than ever attended this year’s RVE (Rail Vehicles and Enhancements) exhibition which was held recently in Derby. An annual one-day exhibition for the...
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Business

Rail Safety Week: Spreading the message

A booklet entitled 'The Safety Movement' was handed out to Great Western Railway employees in 1913 to try to encourage its workforce to adopt...
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Business

RailStaff Awards: Meet the rail industry heroes of 2017

With appearances from Madonna and Michael Jackson, a retro funfair and its own Club Topicana, the RailStaff Awards celebrated the industry's unsung heroes with...
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Events

When good communication matters

Passengers appreciate good communication. During times of delays and cancellations, it can be the difference between a passenger being just mildly disgruntled or indignant. The...
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Events

Award of a lifetime

Most companies have their problem solvers; someone who seems to have been around forever and has accumulated an encyclopaedic knowledge to match. The RailStaff Awards’...
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Events

Improving safety and standards

The Rail Safety Seat belts and Standards Board (RSSB) was established in April 2003 in the aftermath of the Ladbroke Grove railway crash. Hundreds...
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Events

Shot in the ARM

The story of rail recruiter Advanced Resource Managers (ARM) is one of enduring success. The Portsmouth- based agency has spawned new businesses and helped...
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Events

The future’s bright

With focus very much on the future and what that looks like for rail, the Railway Benefit Fund (RBF) wants to show the industry...
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Events

Using touch to treat trauma

MAX Conflict Management's Mark Wingfield will be at the RailSafety Summit this month to explain how a new therapy based around touch can be used...
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Events

Management matters

Project managers are often the ones in the firing line but seldom do they get the recognition they deserve for a job well done. A...
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Events

Lesson learned

Seaton Rail is returning in 2017 to support the RailStaff Awards once again. Seaton Rail will be putting its name against the Trainer or Training...
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Events

The RailSport Games 2017

The RailSport Games returned to the East Midlands for the first time in 17 years to give staff from across the sector the chance...
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Events

Recognition for future leaders

Apprentices are now first in line to meet dignataries and VIPs at project sites. An enthusiastic PR campaign over the past couple of years...
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Events

Seven years saving lives

Partnerships in industry are usually measured in terms of turnover and on-time delivery - few are judged on their value to society. Samaritans has been...
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Events

Railway mountain challenge reaches fundraising summit

Railway mountaineers again took on the Three Peaks by Rail challenge in aid of Railway Children - the charity which supports vulnerable young people...
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Events

Competitors rise to RailSport challenge

Back for 2017 in its new home of Loughborough University, the RailSport Games gave the industry's brightest sports stars the opportunity to bring back...
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Events

Waiting almost over at Widnes

Construction of Alstom’s new technology centre in the industrial town of Widnes, Cheshire, is nearing completion. The company has released a new set of images...
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RailStaff was launched in 1997 after the UK Rail Industry was privatised and it quickly became established as a leading rail publication in the UK, due to its positive support of the industry, and now reaches over 100,000 readers per month.

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