Passengers appreciate good communication. During times of delays and cancellations, it can be the difference between a passenger being just mildly disgruntled or indignant.
The...
Most companies have their problem solvers; someone who seems to have been around forever and has accumulated an encyclopaedic knowledge to match.
The RailStaff Awards’...
The story of rail recruiter Advanced Resource Managers (ARM) is one of enduring success. The Portsmouth- based agency has spawned new businesses and helped...
Partnerships in industry are usually measured in terms of turnover and on-time delivery - few are judged on their value to society.
Samaritans has been...
Southern driver Steve Copley, described in his nomination as a ‘commuter’s hero’, was named the RailStaff Awards Train Driver of the Year.
Steve, possibly the...
Ambitious Network Rail graduate Lucy Hoyle won the 2016 Graduate of the Year award.
Lucy, who studied geography at University College London (UCL) before joining the Network...
Bridgeway’s Access Services team took home the Rail Infrastructure/ Possessions Team of the Year award and were followed swiftly by the 2016 Rail Manager...
MTR Crossrail’s maintenance team were recognised with the Depot Team of the Year award for their contribution to the service’s fast-improving reliability and satisfaction...
