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Call Confidential: A new approach

Confidential reporting and analysis was adopted by the mainline railway companies shortly after the catastrophic rail incident that was Ladbroke Grove in 1999 to...

Heathrow Express flying high

Heathrow Express comes into its 20th year off the back of a strong 2017. Record passenger numbers and increasing customer satisfaction would suggest that...

In case you missed it – Joining the debate

You can’t effect change if you’re not part of the discussion. That is the belief of one of the country’s leading civil engineering and construction groups as...

In case you missed it – More for Morson

The office of Matthew Leavis, Morson Vital Training’s head of training, sits in the lower floors of Morson Group’s branch office on Ordsall Lane,...

In case you missed it: Charity starts at work

A Q&A with Jason Tetley, chief executive of the Railway Benefit Fund (RBF) So, Jason what is your role within the charity. What is a...

In case you missed it – Part-time solution

Passengers boarding a Heathrow Express train this New Year will have had a better chance than most of seeing a female driver behind the...

Scot-Train: Skilling a flexible workforce

The general manager of training provider Scot-Train, Sandy Murray, says one of his company’s focuses is on flexible workforce development - finding where rail...

Introducing the digital systems innovation centre for rail

The railways were considered a sunset industry by the late 20th century due to the rapid development of the automobile and airplane. How things have...

Amtrain: When small details make the difference

It’s the small details that matter, says Amtrain’s Sheila McKenna. Having someone on the front desk to greet new learners may not seem so...

A multi-disciplinary, multi-talented bunch

The majority of people in the UK will benefit from at least one Amey service every day, says the company’s business director for the...

Best of British

Last month, 18 companies from the UK rail sector joined a UKTI Yorkshire and the Humber-led trade mission to Germany. The aim was clear: to...

Think Safety, Act Safely – The story behind Stobart Rail’s new safety vision

Is there a secret to creating an effective, impactful health and safety campaign? More often than not, such posters and videos use shock tactics...

Committed to the core – Interview with Balfour Beatty Rail’s managing director, Mark Bullock

‘It makes me smile actually,’ says Mark Bullock, managing director of Balfour Beatty Rail. He’s referring to rumours that Balfour Beatty, one of Britain’s...

Lost in transition

Getting the job can sometimes be the easy part. It’s settling in that can often be tricky. Simple things like getting your uniform and...

A running start

Last year was a rollercoaster year for the rail industry. Mired by the pausing of several modernisation projects, there was an air of uncertainty surrounding...

NTAR – First through the door…

Some of the first to use NTAR’s modern facilities will be a group of 12 trainees from Baltic Training Services (BTS). The trainee programme is...

Training for today and tomorrow

Story’s Tom Wall talks about how a new purpose-built training facility is driving up standards within the company and the industry. Training is a vital...

Genius – A smart approach to occupational health

With over 91 million work days lost every year to poor mental health in the UK, it comes as little surprise that business leaders...