Home People Condor Ferries director embarks on new venture at Arriva Rail London

Condor Ferries director embarks on new venture at Arriva Rail London

A former Condor Ferries director has swapped the English Channel for the English capital by joining Arriva Rail London (ARL).

Alicia Andrews, who was most recently the executive director of commercial at the ferry operator, will oversee the rail operator’s commercial strategy, business transformation programme and stakeholder management in her new role as concession transformation director.

She has more than 30 years of experience in strategic and commercial management and worked at Yell and the Financial Times prior to joining Condor Ferries.

Alicia will report to managing director Will Rogers. He said: “Alicia brings great experience in leading innovation and building successful stakeholder relationships with her and her role will be integral as we work to continue to meet the challenge of the current London Overground concession, with the aim of delivering a world-class railway for London.”


Like this story? Follow us on Facebook to keep up to date with rail industry news


Photo: Arriva Rail London.
Photo: Arriva Rail London.

Alicia, who took up her new role in July, added: “The concession transformation team is tasked to deliver big improvements to the London Overground service like the new LOTrain deployment, and oversees ARL’s programme of work to further enhance our customer’s travel experience.

“My immediate focus will be on ensuring that we continue to meet and in fact exceed the expectations of our customers and our client.”

ARL operates the London Overground on behalf of Transport for London.


Read more: Railway Mission hopes to alleviate pressure on rail staff with new chaplains


 

Recommended

RailStaff June: Tomorrow’s trains

https://issuu.com/railmedia/docs/railstaff-juine-19

Help in hard times

What can you buy for £1? You could pick up a couple of pints of milk. A chocolate bar, or two, if...

RailStaff Awards: From one family to another

In its 130-year history, Bollé has grown from a small cottage-based business in the French Alps to one of the world’s leading...

Tomorrow’s trains

The fruits of a booming uk rolling stock market were on show at Railtex as suppliers and major manufacturers promoted innovative new...

Diversity and inclusion: The shape of things to come

How the organisation developing the UK's new high-speed rail network is changing the industry's diversity and inclusion practices