At the heart of every successful business lies a culture of excellent customer service. This is particularly true in rail, where a passenger’s experience...
Young Rail Professionals (YRP) has started a new chapter, marked by a change of leadership at national level and underscored by another highly successful...
Carlisle Support Services has opened registration for its Innovation Lab 2026 industry conference, which returns to Liverpool’s iconic ACC on Thursday 5 March 2026.
Innovation...
David Shirres
In its 150-year history, it is unlikely that the 90-acre railway workshops at Derby Litchurch Lane has ever welcomed 40,000 people over a...
It’s been another fantastic year at RailStaff Awards HQ. We thank everyone who nominated someone special and voted for them.
From apprentices to customer service...
Rail staff face health and safety challenges unheard of in most other industries. Accidents and traumatic events, abusive customer behaviour, the toll of physical...
Bonnie Price, CEO of Young Rail Professionals (YRP), reflects on her time at InnoTrans 2024, the world's largest trade fair for transport technology.
InnoTrans is...
