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Unseen photos from the Coronation released by SWR for the first anniversary

South Western Railway (SWR) has released new, unseen photos ahead of the first anniversary of the Coronation of Their Majesties The King and Queen. The...

Celebrating 20 years of Darwin

Jacqueline Starr, chief executive officer of Rail Delivery Group (RDG), marks a milestone for Darwin, the rail industry’s official real-time train running information system. Darwin...

RailStaff insights: Smarter Information, Smarter Journeys

Jo Shelley of Network Rail (NR) and Adam Blower from the Rail Delivery Group (RDG) took some time out to talk to RailStaff about...

Stamping out staff abuse

Statistics released by Network Rail in November last year revealed that 90% of staff working at its Southern Regions’ busiest stations had suffered abuse,...

A record year for RAIB reports?

Colin Wheeler Colin Wheeler gives us a roundup of the latest safety reports from the Rail Accident Investigation Board (RAIB). Calendar year 2023 looks like being...

The lifeblood of the industry

The Transport Benevolent Fund CIO (TBF), stepped up once again this year to sponsor the Station Staff of the Year Award. The non-profit-making membership charity...

Railway Children launches Christmas campaign to protect vulnerable children

Railway Children is calling on the rail community to come together to protect hundreds of vulnerable children who will go missing from home this...

A beacon of hope and a lifeline of support

Liam Johnston Railway Mission's Chaplaincy’s Liam Johnston discusses the devastating impact of suicide and the role thatchaplains play in supporting individuals and the industry. In the...

Health & Safety Roundup

The past few months have seen numerous initiatives aimed at improving the safety and wellbeing of staff and passengers. We give you a roundup...

TBF celebrates station staff

The Transport Benevolent Fund CIO (generally known just as TBF), has stepped up once again to sponsor this year’s Station Staff of the Year...

Rail Safety Summit 2023

Colin Wheeler Rail Media’s annual Railway Safety Summit Conference was held on Tuesday 14 March at Loughborough University’s Holywell Park Conference Centre. With 136 people...

RailStaff Awards celebrates station hero Paul Gregg

Not all superheroes wear capes, but many of them work in the UK’s railway stations. The award for Station Staff of the year went...

Southern’s Charles Dickson is a customer service star

A friendly face is what we all hope to see when we’re looking for help and advice in unfamiliar surroundings. The rail industry’s customer...

Customers strongly encouraged not to travel tomorrow ahead of week of travel disruption across TfL and national rail services

Transport for London (TfL) is strongly encouraging people not to travel on Tuesday 21 June and until mid-morning on Wednesday 22 June, unless absolutely...

Northern all set to celebrate Blackpool Pride with customers and colleagues this weekend

Northern is celebrating Pride Month alongside colleagues and the communities across its rail network.   The train operator is a sponsor of this weekend’s Blackpool Pride...

Metro ‘superheroes’ to be celebrated in their own comic book

The work of frontline staff on the Tyne and Wear Metro is to be celebrated by a specially stylised comic book. Local artist Mike Duckett...

Elevator award

HS2 Ltd has confirmed that TK Elevator has been awarded the framework to deliver around 300 state-of-the-art lifts and escalators for the four major...

New station entrance opens at Burnham ahead of Elizabeth line services commencing this year

A new station building has opened at Burnham station improving access and providing more space ahead of the Elizabeth line opening in the first...