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Shouldering the responsibility

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Making the network run smoothly is everyone’s responsibility, but the onus of meeting budgets and deadlines falls on the shoulder of Managers. It can be a tough task, and the RailStaff Awards recognises these hard-working heroes.

This year, the Rail Manager of the Year Award was sponsored by maintenance, design, and construction specialist, TSO. With more than 90 years of experience, TSO prioritises innovation and the development of synergies between its own area of expertise and the complementary professions of parent group NGE, enabling the group to offer a self-delivery service for the most technically demanding projects.

The work of its core business serves rail networks, high-speed rail line projects, and urban networks, such as metro and tramway systems. It also offers specialist services, such as topographic studies, rail industry software development, the rebuilding of mainline and shunting locomotives, and rail safety.

Rhiannon Price, operations director at BTTC infrastructure, came out on top at the RailStaff Awards 2023.

Valued by her employees and clients alike, Rhiannon has been a key driver in developing and establishing her company’s ethos. She is passionate about ensuring that staff understand the company’s values and is a perfect role model for how these are embedded by driving excellence, supporting and developing others, and seeing every task through to completion. She also has the unique ability to notice when the team needs a boost and acts upon it instantly.

“I’m blown away,” said Rhiannon, “we’re an SME that’s only seven years old. We’re a principled, progressive organisation and people mean the world to us. We want to increase investment in the workers of the railway, and by doing that we’ll change the industry.”

Highly commended
Bernadette Miamo, South Western Railway
Satty Potiwal, South Western Railway