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A family affair

Teams that form a strong bond often refer to themselves as a family. Hitachi’s Ashford train maintenance crew – the winners of the Depot Team of the Year category at last year’s RailStaff Awards – would agree.

Sometimes the term is completely accurate. It used to be common to follow members of your family on to the railway; it still happens today even if it is not as familiar a story. The railway relies on family ties and family-run businesses.

Branching out

Set up in 1995, Seaton Rail is managed by father-and-son team Shane and Matthew Seaton. The company, which is based in Bridlington, initially offered possession and works planning services, but in 2008 branched out, adding contingent labour supply, training and on track protection and warning services.

Seaton Rail, an approved Rail Training Accreditation Scheme provider (RTAS) through the National Skills Academy for Rail (NSAR), is a member of the Association of Railway Training Providers (ARTP) and the British Safety Council. The business continues to add and expand its activities in the sector. In June, the company announced it had received its accreditation to provide drugs and alcohol screening services.

A former British Rail signalling and telecommunications engineer, Shane took voluntary redundancy in the mid-1990s to establish the company, which is sponsoring the Depot Team of the Year category for 2016.

Depot Team of the Year is the only category which specifically sets out to reward the hard-working teams that strive to ensure the reliability of the trains and maintenance vehicles that operate across Britain’s rail network.

As well as his role as managing director, Shane is also the company’s compliance manager, which involves doing the inductions for new staff, delivering training sessions, distributing safety bulletins and chairing safety meetings. His son, Matt, followed him into the industry and is now Seaton Rail’s director of operations – a role that involves managing the allocation of staff and working with clients to plan projects.

The family connection doesn’t stop there. Shane’s partner, Maggie, is the company’s accounts manager, his daughter Laura is the office manager and his youngest son, David, is the training and development manager.

Valuable assets

A significant chunk of Shane’s time is spent developing new and existing staff. He has recently trained three new trainers for the business who he hopes will soon gain their NSAR accreditation to deliver track safety training.

Seaton Rail initially specialised in planning projects and would use a third party labour supply agency to carry out the work. The company has now taken that element in-house – it currently employs around 100 sponsored staff as well as 27 full-time employees. Shane says this gives the company a better understanding of his workforce – what they are trained and equipped to do – and avoids scenarios in which works have to be cancelled because the technicians that have turned up on site aren’t able to carry out the required tasks.

‘Recognising and rewarding staff is essential’, says Shane. Seaton Rail won’t be using the evening to entertain clients, instead members of frontline staff have been invited to attend. ‘Our employees are a valuable asset to us and how they perform makes a big difference to our business,’ said Shane.

Communicating success

Communications, both the wired sort and the spoken word, are at the heart of the rail industry. Signallers need to communicate with drivers, staff with passengers and designers with engineers. When any one of these falls down, the consequences can be costly.

Founded in Sweden in 1975, Westermo has been manufacturing industrial communications systems for over 40 years, providing critical infrastructure for numerous sectors. The company is now a global provider of railway communications networks, employing more than 200 people around the world – roughly a quarter of which work in the rail sector.

“Rail is a big part, and an important part, of what we do,” said Phil Mounter, Westermo sales manager. “We’re a growing business globally and we’re growing in the UK as well. We pride ourselves in not only delivering quality industrial networks fit for purpose in all industries that have critical communications infrastructure, but also second to none local technical support.”

Onboard systems

The company, which has its UK headquarters in Southampton, has for a long time specialised in designing and supplying lineside communications infrastructure but is now increasingly developing On Train networks, as train operators and ROSCOs look to refurbish fleets with new CCTV, passenger information, driver-only operation, remote condition monitoring and wireless communications systems.

Just recently, Westermo won a landmark contract with Transport for London to work in partnership with them and other suppliers to deliver the Predict and Prevent RCM project on London Underground’s Jubilee line. A key element of the solution Westermo is supplying is the wireless communications between the carriages and Train-to-Ground Communications to forward the data from the train to the station’s wireless infrastructure.

At this year’s Infrarail exhibition, Westermo was demonstrating its IP train concept – something the company has been pioneering with Bombardier and other manufacturers which, in essence, uses a single Ethernet network to manage almost all of a train’s onboard systems.

CBTC

For the past four years, Westermo has supported the Signalling & Telecommunications Person or Team of the Year category at the RailStaff Awards to recognise the kind of skilled, inventive engineers the company works with every day.

The 2015 award was won by the signalling test team at Old Dalby in Leicestershire, which is trialling the new Communications-based train control (CBTC) signalling system for London Underground’s Sub-Surface Railway (SSR). RailStaff was lucky enough to visit the site in March and travel on an S Stock train as it completed a test run through rural Leicestershire. It was a great example of a complicated project overcoming a challenging start through the application of innovative technology and a dedicated team.

Give something back

Although Westermo specialises in technical communications networks, the company recognises the value of communication in all its forms. After handing out last year’s award, Phil felt that the chance to recognise and reward the individuals and teams, as well as the companies they work for, was the main draw of the RailStaff Awards.

“We believe passionately in the industry that we’re in; in terms of the quality of its engineers and the products that the engineers produce,” said Phil. “We feel that we should give a little bit back.”

Grasp your opportunity

It will be someone who grasps the opportunities put in front of them that will win the RailStaff Awards 2016 Graduate of the Year category, says Steve Pears, telent’s managing director, rail.

This year will be the second time telent, which itself has a popular graduate scheme, has sponsored the category. It’s an area in which the company invests a lot of time and resource.

‘What we’re finding at the moment is year on year it’s increasing,’ said Steve, describing the growth of telent’s graduate scheme, which in September will welcome 20 new recruits.

The two-year scheme offers graduates the choice of pursuing a career either as an engineer or as a project manager within the business, which has been designing, delivering and maintaining railway telecommunications networks for more than 30 years.

Mel Gibson, one of telent’s project managers, who herself completed the scheme, was featured in the March issue of RailStaff. She worked as a junior bid manager on the bid for the RETB telecoms renewal in the Scottish Highlands and eventually went on to project manage the scheme. She said it was clear that the number of staff within the business who were 30 or younger was increasing.

Taking on responsibility

But the industry as a whole is failing to bring in as many young rail professionals as it needs to fulfill the industry’s future workload. It’s forcing graduates to mature more quickly than in the past – a challenge for graduates, but also an opportunity.

Last year, Graduate of the Year was won by Great Western Railway’s Tyler Corbishley. Although he had only been with the company for a short time, he set about making sweeping changes to the way the business operated, including digitalising the existing paper-based rostering system.

‘At the moment if you’re a graduate and there’s a great demand for engineers it gives you a chance to take on more responsibility, more quickly,’ said Steve.

Grow and develop

Although he felt that graduates were receiving recognition for their contribution, the awards serves as a good opportunity for newcomers to the industry to see where they fit into the grand scheme of things.

‘It’s an opportunity for them to understand the part that they can play,’ said Steve.

‘It’s very important that graduates feel they’ve got a good career and an opportunity to grow and develop in the business.’

Steve, who judged the Awards last year, also spoke about the ‘significant stories’ which are highlighted by the event, particularly where someone’s intervention has saved a life. ‘I think the business has a part to play but I think the individual has a bigger part to play,’ he said.

New blood

The RailStaff Awards sells itself on variety. One moment a long- serving employee can be receiving a lifetime achievement award for their rich, sometimes transformative, body of work; minutes later an apprentice who has spent less than a year in the industry can be standing on the same stage.

This year, the Apprentice of the Year category is being sponsored by Gore and Ballyclare, which together have been supplying rail PPE products to the industry for the past 25 years.

‘There’s new blood coming to the rail market which is really exciting,’ says Maggie Shaw, sales manager at Ballyclare, explaining the company’s decision to back this year’s event.

Orange Army

The Orange Army is the go-to term which has been adopted by Network Rail and the government when referring to the gangs of railway workers delivering repairs and improvements around the network. The trademark orange PPE is part of the railway’s identity. But of course it also plays a critically important safety function. It must achieve certain minimum standards and, for the wearer, it needs to be comfortable.

‘It gives procurement, HR and safety the biggest headache because it’s so personal to the individual,’ Maggie added. ‘Individuals can actually be out there for 12 hours in the rain, wind and snow. They’ve got to be kept dry, they’ve got to be kept warm.’

Dialogue

GORE-TEX® Fabrics has built its reputation on the combination of its waterproof and breathability qualities. Gore supplies technical textiles and laminates to Ballyclare who, as a licenced manufacturing partner, design and produce durable GORE-TEX® rail garments. Completed garments are tested to meet the EN 14360 standard.

The testing process is rigorous. Using a purpose-built rain tower, Gore is able to simulate realistic wet-weather conditions to put its products to the test. Gore Associate Jonas Andersson said the company was also keen to engage with end users, through events like the RailStaff Awards, to gather feedback which can inform the future research and development of its products.

Says Jonas, ‘That direct dialogue with the people actually doing the job out there is really important for us.’

Back stronger

Earlier this year, Ballyclare was re-appointed by Network Rail as its official PPE supplier. ‘This is a way of saying that we’re back,’ said Maggie.

‘We’re back stronger than ever.’

It was also a chance for the two companies to recognise those in industry who maybe don’t receive the thanks they deserve. Last year, the award went to an apprentice with the Costain/Skanska Joint Venture (CSJV) working on Crossrail, Ben Cox.

‘I think it’s nice for them to have some appreciation and it’s great when it’s an apprentice that’s new to the industry,’ says Maggie. ‘Nobody really sees what these guys actually do to make that repair or improvement to make sure that we all get from a to b.’

Why I became a signalling apprentice

Pulling cable through the interconnected tunnels of London Overground’s East London Line while most people are asleep is a world apart from the predictable hours of most office jobs. As one of Carillion’s signalling and telecoms apprentices, Ben Dawson, puts it, ‘There’s a bit of graft involved.’

The East London Line reopened in 2010 following a three-year reconstruction project delivered by Carillion and Balfour Beatty. Carillion was subsequently awarded a seven-year maintenance contract for the line, which connects Highbury & Islington with New Cross, Croydon and Clapham. Carillion’s responsibilities include everything from repairing the track and signals to removing graffiti and litter.

In August, Ben travelled down from his home depot in Crewe to London to help run some new signalling cable between stations. He would sleep during the day, visiting the capital’s sights when he got a chance, before descending into the tunnels around Wapping station at night. Halfway through his apprenticeship, Ben is now looking at what opportunities lie ahead, but signalling was not the career path he had originally planned.

Ben left school at 16 and immediately joined the army. While there he trained as an avionics technician, but part way through he sustained an injury and had no choice but to leave. ‘I was gutted to be honest with you, absolutely devastated,’ said Ben. ‘I didn’t really want to do anything else, I’d never seen myself doing anything else but you just had to take it for what it was really.’

Returning home to Stoke to recover, Ben, 18, found some information online about Carillion’s signalling and telecommunications apprenticeship scheme. Ben’s application was accepted and he was invited down to Bletchley to get his PTS.

Apprentices initially work towards an NVQ Level 3 in electrical engineering and an NVQ in signal installation, completing placements within different areas of business while attending college on day release once a week. For the placements, apprentices are sent to offices and sites around the country. For some of the apprentices, it will be the first time they’ve been away from home for days/weeks at a time. ‘It makes you quite independent,’ says Ben’s friend and fellow apprentice, Adam Critchley.

It is also an opportunity to visit new places. Says Ben, ‘Especially when you’re working night shifts because you can wake up at a reasonable time in the day and go out, see things, come back, have a sleep and go to work and have a laugh with the lads as well.’

This month, Ben will begin his final placement and in December he’ll start applying for jobs within Carillion’s signalling business. ‘I’m hoping to progress through the grades as quickly as possible and get as many safety courses under my belt,’ says Ben, who would eventually like to go on and train to be a controller of site safety (COSS). ‘It’s a bit more responsibility… It’s good if you want to put yourself out to go for them jobs.’

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Ben Dawson

FROM CLASSROOM TO SITE

Adam is in the same position. The 21 year old from the Wirral spent two years looking for an apprenticeship after completing his A-levels before joining Carillion; he came across the opportunity on the government’s apprenticeship website and applied. Like Ben, Adam knew he wanted to do something practical, more hands- on, and he too is already looking to progress through the ranks.

‘I think it’s a great opportunity for me. I’ve got a whole career ahead of me now as well.’

Although Ben admits to not being a fan of the classroom, he says he really enjoyed the training elements and was full of praise for his two trainers, Jim Furlong and John Foster. ‘They won’t just throw a book at you. They’ll get you out on the training area and they’ll explain because they’ve been there themselves.’

He added, ‘You can get on with them as well. You can always go and talk to them about things if you’re struggling or anything like that.’

APPRENTICESHIP ROUTE

Last month, students around the country were collecting exam results. Record numbers have been offered a university place since, suggesting that high tuition fees aren’t having a marked impact on the numbers choosing to pursue undergraduate degrees. But the argument for apprenticeships as an alternative is compelling. A report produced by Barclays and the Centre for Economics and Business Research (Cebr) has shown just a meagre 1.8 per cent gap between the lifetime earnings of graduates and apprentices. What’s more, it suggested that in some sectors apprentices could earn 200 per cent more over the course of their careers.

Convincing young people of this is still a challenge says Paul Martin, Carillion’s signalling apprenticeship manager, but there is no shortage of people looking to fill Carillion’s apprenticeship positions; more than 900 applications were received for the four places offered during the most recent intake.2626elltrainapproachingshoreditch091012_019_m

Paul, who gained his qualifications as an apprentice in the 1980s, spoke about his expectations for new starters today. ‘They’re really employed to be there to learn, to ask as many questions as possible and get involved.’

TIGHT-KNIT GROUPS

Although he hadn’t envisaged a career in rail engineering, Ben has quickly identified the opportunities that exist, particularly with the emergence of programmes such as Digital Railway. ‘It’s not just the new technology, it’s the new training that will be given for it. It’s extra qualifications. It all stands you well for promotion. It is exciting.’

Both Ben and Adam, who are based at Carillion’s depot in Crewe, say they are keen to support new apprentices joining the company. Ben recently travelled down to Bletchley to speak to a new class and answer questions about the scheme. It points to the friendships that are formed in these tight-knit groups. Every year, Carillion apprentices from all parts of the company organise a five-a-side football competition.

‘It’s a good relationship because all the apprentices are kept together as a group,’ said Ben. ‘We’re all in the same class at college; it’s a good environment to be in.’

Adam agreed. ‘At the start of the apprenticeship you are being introduced to the railway so you’re taking on a lot of knowledge. It’s nice to have those guys around you.’

Building a stronger workforce for the future

People often refer back to inspirational teachers from their formative years when asked why they pursued a particular career path.

Even for those who may have felt let down by their school education, there will be a trainer or mentor somewhere along the line who they owe some portion of their success too.

The demand for experienced railway trainers is as high as it has ever been. This particular period of time, where around £40 billion has been earmarked for railway projects around the country, could even be described as exceptional.

This year’s Trainer/Training Team of the Year category is being sponsored by Construction and Rail Training Ltd (CART) – a new NSAR- accredited training and assessment company looking to become a leader in its field.

Solid foundation

CART was established in 2015. The team, which have accumulated more than 40 years of experience within the rail and construction sectors, initially operated from a single site in Baldock, Hertfordshire. In just 12 months, the company has added a satellite training centre in Sheffield and is preparing to open a second in Essex.

Alex Pedley, business development and funding director at CART, believes the company is well placed to meet the training needs of the industry during the current control period.

’Strategically placed, we are able to offer railway safety critical training and assessment, construction, health and safety training and OHL electrification training and have forged a solid foundation of quality operational and delivery staff to make this happen,’ says Alex.

He went on, ‘The railway is currently delivering a £36 billion budget to enhance the daily operation and journey improvement times of all services across its network and all within an ambitious five-year timescale with one of the largest investments in electrification, which brings fantastic opportunities for industry workers, training and commuters.

‘We can appreciate that training facilities can be somewhat of a challenge for a national reach of this but we believe that our partnerships through collaboration with leading industry providers will help suffice this need.

‘Offering training both commercially and through funded provision allows our customers a cost effective solution to their training requirements whilst maintaining their employee competence levels and building upon already attained skills. This is why we aim to offer skills support for the employed and apprenticeships within both sectors to allow our customers to build a better and stronger workforce for the future.’

Exceptional work

In 2015, it was a team from Abellio Greater Anglia which won the Trainer/Training Team of the Year category for the successful implementation of a customer service training programme across the business.

‘In our field of work, we are all about two things: the quality of what we deliver and the people we are delivering to,’ says Alex. ‘We enjoy meeting and conversing with people of all walks of the railway life, and, engaging with more people will only help progress both the company as a whole and ourselves as professionals.’

He added, ‘We feel it is very important for the winners and those nominated to be recognised for the exceptional work they do. The RailStaff Awards is a fantastic platform for individuals and teams to be recognised for the work and dedication they put in to keeping the railway industry moving forwards.’

Driverless Evolution

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Greater automation through driverless trains is a ‘necessary evolution’ says Ramon Malla, director of automated lines at TMB Barcelona and chairman of the UITP Observatory of Automated Metros. It’s an evolution that, given time, can be delivered in coalition with the trade unions, he believes, as new research shows no slowdown in the spread of automated metro networks around the world.

Figures published by UITP in July suggested that the growth of automated metro lines will quadruple within the next decade and that the combined length of the world’s driverless lines will almost triple.

The research highlights the Middle East as one of the fastest growth areas, but it showed the popularity of driverless networks is increasing all around the world, with systems now also appearing in Latin America. The scale of some projects dwarf anything that has come before. For example, Riyadh Metro, which opens in 2019, will be double the size of Singapore’s current network – the city with the most kilometres of automated lines in 2016.

EARLY ENGAGEMENT

Varying grades of automation are used on the UK’s metro lines and for a number of these new rolling stock and signalling will turn them into fully automated railways within the next decade. From the early 2020s, driverless trains will be in use on the Glasgow Subway and the New Tube for London programme will bring the first driverless Tube trains to the capital in the next 10 to 15 years.

‘Automation has been a constant feature in the evolution of metro and in general of the railway. Progress in driving with ATP and later with ATO systems has been a positive development for the sector,’ Ramon told RailStaff. ‘Full automation is one last step in this process where many aspects have already been automated.’

Photo: Leonid Andronov / Shutterstock.com.
Photo: Leonid Andronov / Shutterstock.com.

But as the five-day Southern strike in August over driver-only operation (DOO) demonstrated, the technology’s engineering challenges are only part of the battle.

‘They have generally eliminated more routine activity to concentrate on tasks with higher added value tasks. So it is a process of transformation that is not new for union relationship, it can be addressed normally if managed holistically, involving all parts in the change management.

‘The challenge for the operator is that knowing this process, they must prepare in advance.’

CHANGING ROLES

By removing the element of human error, automated systems can claim to be safer and more efficient. Having fewer staff operating trains is also clearly cheaper, something the industry tries not to highlight too eagerly but does acknowledge.

For the people currently carrying out these roles, automation is seen as a threat to their jobs. Having fewer trained staff on board can only degrade safety, they believe. Advocates of the technology say it leads to more rewarding roles for staff.

‘The operators of automated lines testify that these lines give more meaning to the work and enhance the status of the jobs triggering greater staff and customers’ satisfaction,’ said Ramon.

‘But they also agree that, to be successful, the new model requires a rethinking of management culture. While this is true for the success of new automated lines, it is even more crucial for the transformation of networks where conventional and automated lines coexist. Automation is an opportunity to become a motivational project for everyone working in the company.’

Siemens baut fahrerlose U-Bahn in Riad / Siemens builds driverless metro system in Riyadh

PROFESSIONAL EVOLUTION

Ramon went on to describe the ways in which the traditional driver role changes with the introduction of driverless technologies.

‘In general terms, operational staff in a full automated line acquire a deeper knowledge of all key systems, and a global overview
on the functional interactions among them, allowing for professional evolution. In automated lines, operations staff tasks also evolve towards maintenance.

‘Two fields of activity separated in a traditional line merge, having a positive impact in the performance of the line and of course in the staff, which enjoy greater diversity in their tasks/job profile.

‘The nature of the tasks in an automated line calls for more human, proactive and efficient roles from the staff. They require being closer to the customer, and stronger cooperation among the staff as a team, which result in job positions built on relationships, and therefore, more human.’

Thirty-six cities around the world now have at least one fully automated metro line. It will still be a long time before automated metros represent the majority of systems around the world, but that is the way things are going. Says Ramon, ‘When a city builds an automated metro line, it never opts for building subsequent lines in conventional, manual operation. Those who try, repeat.’

Neither the operator, the manufacturer or the unions wants to see a railway with no human input – nor do paying passengers. We’re in a driverless evolution, but the industry knows it needs to ensure that knowledgeable staff aren’t left feeling disenfranchised and unappreciated, but are involved and given the opportunity to move into the more interesting and challenging roles that automation promises.

Humble beginnings

All companies have to start somewhere. For City Surveys – one of Network Rail’s trusted principal contractors, a multi-million pound turnover business – it began with a second-hand printer and a small loan to buy a single survey instrument.

From just one employee in 2003, the company now employs 60 people out of three offices around the country. Services offered to the rail sector include track surveys and monitoring, ground investigations, ecology surveys and utility mapping.

This year, City Surveys is sponsoring the Rail Person of the Year category at the RailStaff Awards.

‘The team has worked incredibly hard to achieve some pretty significant milestones over recent years, most notably our PCL and a framework agreement with Network Rail,’ said managing director Richard Furlong.

‘Through dedication and innovation, we intend to consolidate this relationship and continue to exceed our clients’ expectations on the railway infrastructure.’

Remarkable change

In the 13 years since Richard acquired that first instrument and began work, the industry has moved on significantly.

‘The most remarkable change has been the technology,’ says Richard. ‘Instruments and software now allow large-scale mapping to be completed in a number of ways only dreamt of before.

‘From track-mounted scanning instruments to drones, the availability of innovative technology is changing the way we think about mapping the infrastructure as we strive to remove the person from harm’s way by reducing track time.’

Rail Person of the Year is a deliberately open category; it courts nominations for achievements that are hard to define or too numerous to narrow down. Last year, the award was presented to Bridgeway’s John Matheson. His nomination described a young man who, having joined the company as a labourer in 2010, had dedicated himself to gaining new qualifications and moving through the ranks.

Though, no doubt, Bridgeway had nurtured his enthusiasm to study and improve, the award was recognition for the time he had dedicated and the sacrifices he would in turn have made.

Personal contributions

‘Whilst I fully appreciate that teams and organisations bid for, win and successfully manage projects, too often the individuals within those organisations – and their personal contributions and achievements – are overlooked,’ said Richard, asked about the focus the Awards gives to individual achievement.

‘Too often people take for granted that teams are made up of individuals rather than being a single entity. These individuals have their own stories and motivations, something that we as employers and managers should strive to recognise.

‘The rail sector as a whole should embrace and encourage these factors, publicly recognising achievement and allowing people to fulfil their ambitions. I believe that, by doing this, we will see improved job satisfaction and an improved quality of life for employees as well as significantly higher levels of innovation and productivity.’

The future is digital

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The world is going digital, and railways are not exempt from that process. The digital revolution is starting to affect every aspect of railway operations – signalling, traction power supplies, ticketing, maintenance, station management and the passenger experience.

The recent Digital Rail Summit, organised by Rail Media at Addleshaw Goddard’s impressive facility near London’s Barbican and sponsored by digital imaging specialists Hanwha Techwin, examined the whole topic of the future digital railway. Experts in their fields, including the DfT, Network Rail Digital Railway, London Underground, RSSB and suppliers, explained what is being planned, when it will be implemented and how it will affect everyone involved in the railway today.

SUCCESS BRINGS PROBLEMS

The British rail network carries twice as many passengers as it did just two decades ago, but demand is projected to rise dramatically in the years ahead. The major initiative to address the capacity constraint is to digitalise the railway. This will enable more trains to run on existing tracks, safer, faster and more economically, complementing the additional capacity increases from new railways.

But exploiting digital technology is not just about additional capacity. New technology and ways of working will have the same, if not a greater, impact on the whole industry. This includes an enhanced passenger experience that will commence from considering a journey, through the station and platform experience, to on-board. Digital rail will bring a wealth of new thinking from the supply chain as the industry exploits what is possible without the constraints of old technology.

With the fastest growing network in Europe, many key routes are overcrowded, not just in London but in cities like Birmingham, Manchester, Leeds, Newcastle, Glasgow and Edinburgh, where peak-time travel is already standing room only.

If passenger growth in the next twenty years matches that experienced over the last 20, there will be a billion extra journeys by 2035. At the same time, the network needs more space for freight trains, which now travel 600,000 miles a year and carry 75 per cent more consumer goods than they did in 2005.

Traditional options cannot deliver on the scale the economy demands. While schemes like Crossrail and HS2 are vital to help meet this need in key economic hotspots, traditional options such as building new tracks or extending trains and platforms will not, on their own, deliver the space for extra trains we need across the network.

WHERE ARE WE TODAY

he concept of railway fixed-block signalling has not really changed in over 100 years. Yes, colour light signalling with auto sections has replaced semaphore signalling (but not everywhere) and track circuit block has supplemented absolute block. Signalling control areas have become larger, but the method of fixed-block signalling is a constraint on running more trains over the network.

While digital electronic interlocking systems have been used since the 1980s, and digital electronic telecommunication systems since 1966, there are many mechanical signal boxes still in use. The oldest was installed at Monks Sidings near Warrington in 1875. Skilled staff to service and maintain this technology is becoming scarce, but it is somewhat ironic that relay and early electronic signal boxes installed in the last 20 to 40 years are even more of a concern from an asset maintenance perspective.

European Train Control System (ETCS), together with GSM-R and traffic management, form the European Train Management System (ERTMS). This tried-and-tested system will replace traditional railway signals with a computer display inside every train cab, reducing the costs of maintaining the railway, improving performance and enhancing safety. ERTMS is now in service on the Cambrian route, is providing excellent performance and is well received by the train crew.

WHY THE DIGITAL RAILWAY?

The challenge is unlocking the growth potential of rail. The ambitious programme of railway investment is at a record high: £38 billion between 2015 and 2019. Demand, however, continues to grow, outpacing capacity. Keeping up with demand is key to economic growth.

In some of our major cities, one in eight people commute by train. Enabling future growth through conventional upgrades alone would be too costly, slow, and disruptive and, on many routes, not possible at all. Therefore, improving utilisation of the existing network is the most economically viable solution to deliver a fast-growing railway.

ERTMS will offer a host of benefits to the railway and the application of the technology will spell the end for traditional signalling. Instead of lineside signals, a computer in the driver’s cab controls the speed and movement of the train, whilst taking account of other trains on the railway. By bringing the control system inside each individual train, ERTMS allows specific customised control. This allows the drivers to always run at the optimum safe speed helping more trains to run faster and recover from delays more quickly.

Installing ERTMS across the country as signalling becomes life- expired will save an estimated 40 per cent over conventional systems. Each train will run at an appropriate safe speed, allowing more trains onto the tracks. ERTMS will improve train performance and reduce energy consumption.

Communications-based train control (CBTC) is similar to ERTMS, but is manufacturer-specific rather than being a standard of interoperable systems. Using CBTC technology, metros and other railway systems such as Transport for London (TfL) have improved headways from typically 27 to 36 trains per hour, while maintaining and improving safety and performance. At the same time, digital technology has dramatically improved the customer experience with ticketing and train information.

There is concern from some quarters that the claimed capacity improvements from ERTMS may not be realised on all parts of the network, particularly without level 3, which is still some way off. Level 3 will, however, provide further savings with fewer trackside assets. The traffic management part of ERTMS will provide the ‘most bang for your buck’ and should be a priority within the digital programme.

New methods and technology in other transport sectors have provided dramatic results. For example, TfL has increased capacity by up to 40 per cent, Heathrow airport by 60 per cent and smart motorways by 80 per cent. Rail simply needs to do the same, while improving the passenger experience.

DON’T FORGET THE PASSENGER

Passengers require three fundamental things; affordability, reliability and no overcrowding. They don’t understand (or need to know) what digital rail means, so digital needs to be explained as providing solutions to these three requirements while, at the same time, improving the journey experience with simpler ticketing, information and infotainment.

The supply chain is the key to the success of digital rail. Ideally, it needs certainty in the plans for the future, but the base requirement is to have confidence in the planning, visibility of the road map, and to see the momentum being maintained. System engineering is another key element, with a far wider scope than ever before with digital parameters affecting many disciplines and assets in different ways, but the supply industry is well-placed for the challenge.

Brexit will provide challenges and risks, but also benefits. Will the large signalling suppliers still invest in the UK? Will there be more opportunity for smaller companies to prosper and innovate? Could CBTC provide solutions for captive parts of the network?

Cyber Security is a risk to be managed in digital rail, but it is clear the rail community is now well on board with what is required and is learning fast from other control system industries.

Rail is an exciting place to be. Other industries would just love the problem of how to deal with significant growth. It just needs to get on with plans to deliver tomorrow’s railway.

Written by Paul Darlington

Community rail crescendo

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The Association of Community Rail Partnerships (ACoRP) has secured important new funding from the Department for Transport (DfT) and Arriva Rail North (ARN) which enabling it to expand and restructure. ACoRP 2.0 will be better equipped to help the changing face of the rail industry in future.

The organisation will be split into two departments – Operations and Commercial, each led by a senior manager. Overall, the organisation will be headed up by a chief executive recruited from outside the current structure. After a handover period, long- serving general manager Neil Buxton will leave the organisation and retire at the end of 2016. All other existing staff will remain with ACoRP in posts similar to those currently held. The charismatic leadership of Neil Buxton who emboldened and enlarged the community rail movement will be much missed.

Says Neil, ‘In the last decade, ACoRP has grown considerably in stature and influence, and I’m proud to have contributed to that. However, to stay ahead of the game, the organisation needs younger, fresher minds to deal with the new challenges being presented to the community rail sector.

‘Having been closely involved with the reorganisation since its inception, I firmly believe this is the way to go and I’m excited by the opportunities it will offer to improve our service delivery to both our membership and the wider rail industry.’

ACoRP chair Peter Roberts MBE confirmed that a series of new posts would be filled by January 2017.

‘We have been aware, from comments made by our members, of the need to restructure our business for some time, and the new funding streams that have become available have provided us with a unique opportunity to achieve that.

‘We are grateful to both DfT and ARN for their co-operation and assistance in making this possible. We are sorry to part company with Neil, who has been a loyal and valued member of our team for 16 years, and our general manager for the last 11 years. However, as he approaches retirement, he has acknowledged that new leadership is best to take ACoRP forward into the future, and has assisted throughout the long process of bringing this to fruition.

‘He will remain with us until the end of this year for a handover period while the new chief executive and other new post-holders settle in. We are especially grateful to him for his leadership during a challenging period for both ACoRP and the rail industry in general.’

The organisation will continue to be based at The Old Water Tower at Huddersfield station, where office alterations will be undertaken to accommodate the new staff.

Genial factotum Brian Barnsley becomes deputy chief executive and senior operations manager. Widely respected, Hazel Bonner, who has done much to pioneer a new movement, Women in Community Rail, becomes events and fundraising manager. Hard-working Dawn Wolrich becomes administration manager and the respected Martin Yallop becomes community stations development manager.

Apprentices join steam team

Engineering apprentices have been helping the team at Darlington Locomotive Works build new steam locomotive No. 2007 Prince of Wales.

The apprentices, from Virgin Trains, gain firsthand experience of working on a steam engine in a workshop. The scheme is part of a sponsorship agreement established to help the A1 Steam Locomotive Trust. The trust built Peppercorn Class A1 locomotive No. 60163 Tornado from its original drawings.

Says Mark Allat, chairman of the Trust, ‘We’re delighted that apprentices from Virgin Trains are now working with us to build No. 2007 Prince of Wales, a true inheritor to this route’s combination of speed and style.’

Michael Olley and Simon Nadolny, both 23, are usually stationed at Virgin’s Bounds Green depot in London. As part of their apprenticeships in electrical and mechanical systems maintenance engineering, they work on the maintenance and repair of Virgin Trains’ electric 225 fleet, which is in daily service on its east coast route.

Says Simon, who is from Doncaster, ‘We’ve been getting down to basics, bending metal and hammering nuts and bolts into place, helping to install three large fabricated frame stays and assembling the smokebox lifting sheets. It’s been a real privilege and I’m proud to have played a small part in creating what will be the UK’s most powerful steam engine.’

Michael, from London, agrees. ‘It’s been great to have the opportunity to work in a different type of environment. The Trust’s approach to solving problems has provided really good insights which we can take back to the day job.’

Paul Plummer explains why Britain Runs on Rail

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Ahead of the launch of the new Britain Runs on Rail campaign, the RDG’s chief executive, Paul Plummer, is on a mission to get this positive message across – one that he hopes will boost pride amongst people working across the rail industry, as well as build support amongst the public for continued investment in rail.

‘The unprecedented investment going into the railway is a story I’m determined to take to the wider world,’ says Paul. ‘As an industry, we need to raise public awareness of how taxpayer and passenger money is spent. And with rail companies delivering over £50 billion of improvements as part of the Railway Upgrade Plan to build a bigger and better railway, it’s crucial we start getting that message out there.’

Britain Runs on Rail is due to launch in the autumn. Across the country, the general public – including rail passengers and non-rail users – will see a series of innovative adverts. The ads are designed to be thought-provoking, evoking a sense of ‘Britishness’ with symbolic representations of the railway. They’ll show the ever more vital role of the railway and explain why improvements are necessary.

The campaign has been developed by the RDG, which represents Network Rail as well as freight and train operating companies. Says Paul, ‘This is the first industry-wide campaign of its kind since the 1980s and it’s great to see all elements of the rail industry supporting it. The RDG has led the initiative, but Britain Runs on Rail is very much about bringing together Britain’s rail companies and this is reflected in the ads themselves.’

RailStaff is excited to support the campaign and readers will have seen features in the previous editions.

Paul Plummer was appointed last September and took up the position two months later, succeeding the widely respected Michael Roberts. He has the advantage of a long involvement with the rail industry, witnessing up close the industry’s recent transformation.

‘Having worked for the railway for much of my career, I’ve seen at first hand how the industry has changed in the last couple of decades. I’m focused on ensuring that this continues and we go on to build the bigger and better railway that the nation needs,’ says Paul.

Economic success

For Paul Plummer, Britain’s railway is an essential part of the country’s economic dynamic. Plummer read economics at Exeter University and went on to gain an MSc in economics at York.

‘Britain Runs on Rail explains the ever more crucial role of the railway,’ he says. ‘The Railway Upgrade Plan is the biggest programme of investment in the railway since the Victorian era. Investment is needed to maintain and build the railway passengers want and the country needs.’

It is a remarkable vote of confidence in an industry once seen to be in decline.

Massive growth

Central to Britain Runs on Rail is the ambition to throw a spotlight on the railway, not just as a means of transport but as an economic lynchpin.

Paul Plummer continues, ‘It’s an extraordinary story of transformation to meet massive growth in demand – both from passengers and freight; a story of how the railway enables housing, jobs and economic growth. The railway and its supply chain now supports 216,000 jobs nationwide and pays up to £4 billion in tax to the public purse, boosting the UK’s productivity by £10 billion a year.

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‘Taxpayers are investing billions in the railway and passengers are paying an ever greater share of the day-to-day cost of running services. Our goal is to sustain support from the public, private sector and government for continued investment. In this way we can build the bigger and better railway that our growing number of passengers and the country need and want.’

Economics of success

The RDG under Paul Plummer is setting about telling the story of today’s railway, highlighting its increasingly crucial role. It’s a challenge the former group strategy director at Network Rail relishes. Plummer spent 13 years at Network Rail responsible for the development of corporate strategy. He has also worked for the rail regulator, the ORR, where he was chief economist and director of economics and finance. The economics of success form a common thread, from the quays down below Exeter University up through positions at Rothschild’s Global Financial Advisory division and NERA Economic Consulting, to a demanding leadership role at the RDG.

Paul lives with his family just outside London and commutes in to the RDG’s offices near the Barbican. In his spare time, he enjoys running and is a keen kayaker – he recently completed a canoe trip from Devizes in Wiltshire to Westminster, a distance of 125 miles.

The focus at the RDG is on enabling rail companies to succeed in delivering a successful railway, bringing together all operators with Network Rail and HS2.

Engagement

Why launch a campaign now? ‘Research has shown us that the way to engage with the public most positively is to explain the role and purpose of the railway,’ says Paul. He stresses, ‘It helps define national identity. We use this engagement to then tell the story of the improvements.’

Plummer is aware of the hard work ahead. ‘We know we need to do more to raise public awareness of how money from taxpayers and passengers is improving journeys and why this investment is necessary.

‘We’re engaging across the industry with passenger groups and business organisations, all of whom have been really supportive of the campaign. The Department for Transport has been very encouraging, including the new Secretary of State,’ says Paul.

Creative

The ads have become something of a talking point at the RDG’s offices. Paul Plummer continues, ‘The images we’re using are intended to be thought-provoking. We have worked with leading creative directors and photographers to design the artwork. I’ve just seen the drafts and they’re looking great: unfortunately I can’t give away any more details as the images remain top secret until launch date. But readers should keep an eye out for them appearing in the autumn.’

The ads are underpinned by facts and figures fundamental to the campaign, highlighting how the railway is driving economic growth and investment in the industry benefits everyday lives.

Rail logo

Once again, the British Rail double arrow logo is being pressed into action – it has long survived as a symbol of rail identity and marker for railway stations.

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Paul explains, ‘The other aspect of the campaign that your readers are bound to have noticed is the reworking of the national rail logo as the campaign identity.

‘We wanted to take this iconic feature of our railway, give it a modern twist, but most importantly use it as a way of demonstrating how rail companies are working together as one railway, to deliver for passengers and the country. The eagle-eyed amongst your readers will see how the different colours are symbolic of different rail company logos.

‘The ads will be displayed on billboards and posters around the country as well as digitally. They will also appear on the railway’s advertising spaces, on trains and in stations.’

No time like the present

Railways will always remain a much debated area of public life. Is this really a good time to be launching the campaign?

‘Maybe there’s never an ideal time to start this campaign but it’s needed now more than ever,’ says Paul.

He warms to his theme, ‘Our industry is seeing unprecedented amounts of change and investment which is why rail companies are working closer together to improve performance, tackle capacity issues and improve customer experience.

‘Yes, there are challenges ahead, but Britain Runs on Rail gives us all the chance to build on the passion and energy we have for the railway to a nationwide audience. Whether that’s friends, family or colleagues, Britain Runs on Rail is your opportunity to promote the railway: use the ads as a talking point, debate the issues they throw up – we want this kind of engagement to create interest and awareness.

‘Don’t worry if people don’t agree with you – we all know the railway is a highly complex industry that can provoke strong feelings!

‘On a more individual note, don’t forget to take part in the competition: tell us why Britain Runs on Rail and you’ll be in with a chance to win return Eurostar tickets to Paris! Readers of RailStaff will see the Britain Runs on Rail lapel badges featured on the front cover of this issue (many rail companies will also be stocking these). Do take one and wear it with pride.’

Sea-change

‘If we’re to succeed in doing this, we have to bring people with us – and Britain Runs on Rail is crucial to building and sustaining support for the railway.

‘I’m passionate about telling this story to the public, harnessing the massive enthusiasm for the railway across the industry to achieve this. And I’m looking forward to having that national conversation, painting a picture of our growing industry and the positive impact it has on all our lives.’

Britain Runs On Rail – achievements

  • By 2019 there will be 170,000 more rush-hour seats on trains into London: 20 per cent more than in 2014.
  • 30 per cent more seats on trains into cities across the north of England, with £1 billion invested to make room for 44 million more passengers a year.
  • Our work to electrify main lines connecting our cities will cut delays and increase capacity.
  • Better stations throughout the country – whether large city-centre stations such as Edinburgh, London Bridge and Birmingham New Street as well as many smaller stations such as Llandudno, Market Harborough and Rochester.
  • Plans to modernise train tickets will see the phasing out of the orange paper ticket as more and more people use mobile devices and smartcards.

 

RailSport National Angling Championship returns to Wolvey

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An experienced field of around 160 competitors arrived in Warwickshire last month in search of the catch that would net them a trophy at the 2016 RailSport National Angling Championship.

Competitors cast off at 10am on 17 August across the vast Makins Fishery site in Wolvey, which has become the championship’s favoured venue in recent years.

The bright summery weather, although pleasant for anglers, made for a difficult day’s fishing, but a couple of 100lb plus catches were recorded to clinch the top two positions.

Kevin Melville of Network Rail, who regularly represents Great Britain in USIC angling events, won his second National Angling Championship title with a weight of 109lb. Darren Wayte, of Bridgeway Consulting, ran Kevin close but ultimately came up short with a weight of 103lb 5 oz.

Team effort

Rather than being judged on weight, as is done in the individual tournament, the team competition uses a point system. Each member of the four-man team fishes in a separate section. The angler who catches the greatest weight in each section is awarded one point, with second receiving two points, third three points and fourth four. The scores are then added together and the lowest combined total wins. The overall weight is only taken into account in the event of a tie.

team-winners

Kevin, alongside David Dawber (Network Rail), Rob Dawber (Northern Rail) and Darren Smethhurst (Northern Rail), also took the winner’s trophy in the team competition ahead of LM Old Boys – Alan Wright, Dave Lewis, Terry Lancaster and Les Overmass – and Central Trains – Ian Winter, D. Siggars, Dave Lightowlers, Jim Clewes.

Organised by Iarnród Éireann (Irish Rail) chief executive David Franks, the angling championship continues to be one of the most popular annual events on the RailSport calendar.

Says David, ‘The event ran really well thanks to the super support of Alan McDiarmid, the fishery owner, and colleagues from RailSport who give up their own time to ensure the success of all RailSport events.

‘Well done too to all the winners with a special thank you to every competitor without whom the event would not take place. I look forward to seeing all the anglers again on 16 August 2017.’

USIC Angling championship

The presence of a team from RailSport Holland was a reminder of the international dimension the competition will take on next year. In September 2017, the six best anglers nationally will compete in the USIC Angling championship in Enniskillen, Northern Ireland.

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Great Britain has a winning reputation internationally. GB was triumphant in the first ever USIC Angling championship in 1972 and has won four championships in total – a record equalled only by France, which won the most recent championship hosted by the GB team at Makins Fishery in 2012.

Of course, angling isn’t the only battleground for international RailSport competition. Euro Group events in the 10k road race in Bechovice, Czech Republic, between 23-26 September and table tennis in Berlin, Germany, between 17-22 October will complete the international fixtures for 2016.

Inspired by Team GB’s Olympics medal rush? Visit www.railsport.uk to find out how to get involved in upcoming RailSport events, including the RailSport Games 2017.

Hitachi hits 1,000

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Hitachi Rail Europe, still seen by many as a Japanese manufacturer, has hit a landmark as it has employed its thousandth employee in the UK.

Coming just one year after then-PM David Cameron opened the company’s Newton Aycliffe plant, Emma Dixon has been taken on at the County Durham factory. There, she will help to build new trains for the Intercity Express Programme (IEP), commuter trains for Abellio ScotRail and a new Inter City fleet for Transpennine Express.

While Emma, who comes from nearby Spennymoor, was previously working in retail, she has actually had prior manufacturing experience in the electrical sector.

There is more to come, as Emma’s appointment is only a precursor to a further 150 new skilled roles that will have to be filled, including 50 apprentices, as the company gears up to manufacture the three new train fleets.

Overjoyed to be joining Hitachi, Emma Dixon commented, ‘I’m really excited to be joining Hitachi, and it’s a great opportunity for me.

‘I’m thrilled to be the 1,000th employee and so far all of my new colleagues have been very supportive and friendly, which means I’m looking forward to a happy and rewarding career with Hitachi.’

Managing director Karen Boswell added, ‘To achieve our plan, HRE is continuing to build a talented team of people, like Emma, drawn from a diverse range of careers and backgrounds who are working together to create an exciting and sustainable future.

‘Our 1,000th UK employee is a significant milestone, and we have clear goals and a strategy to grow our business and double our workforce by the end of 2019.’

Photo: Hitachi.

Simon Kirby resigns as chief executive of High Speed 2

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HS2 Ltd, the company charged with designing and building the UK’s new high-speed rail network, has made two major announcements today.

The first is the resignation of chief executive Simon Kirby.

Simon, who joined the project from Network Rail two and a half years ago, will be taking up the position of chief operating officer at Rolls Royce. No replacement has yet been named.

In announcing his departure, Simon Kirby said: “HS2 is not just a highly ambitious project, but also one which will leave a lasting legacy for Britain. It has been, therefore, a huge honour to have been its Chief Executive and to have been involved in creating a leadership team made up of the best talents from this country and elsewhere. I have absolute confidence in their ability to deliver the project and, in doing so, to help transform the way we do things in this country.”

On a more positive note, former Amey group CEO Mel Ewell has been appointed to the HS2 board as a non-executive director. Before his retirement in March of this year, Mel had been in charge of the infrastructure engineering group for 15 years.

Commenting on Mel Ewell’s appointment, HS2 chairman Sir David Higgins said: “His great experience in the construction industry speaks for itself, as does the huge respect in which he is held. As such he will be a great asset to the Board’s deliberations as we move to the point of construction.”

Mel Ewell
Mel Ewell

Deploy and deliver

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The term ‘infrastructure’ has a wide definition when talking about the railway.

The track itself is actually one of the final components – a finishing touch. Railway systems require electrical infrastructure, signalling, power and all of the associated commercial and civil infrastructure that brings the case for building it in the first place.

Deploy UK Rail, part of the DE Group, is sponsoring this year’s Rail Infrastructure/Possessions Team of the Year Award at the RailStaff Awards in October. The category reflects the wide-ranging definition of infrastructure services within the group, which also covers asbestos and hazardous material disposal, construction recruitment, demolition, health and safety consultancy and subcontracting.

Regional bases

Deploy UK Rail was established in 2013 to serve a burgeoning rail sector. Recruitment agencies are finding they need to offer something to be noticed by clients. Deploy now sees itself as a delivery partner, says Paul. The company is primarily a provider of construction and rail resource but has widened its offering to include planning and delivery of works. Not surprisingly, possession planning also represents a significant portion of Deploy UK Rail’s output.

Starting with just three employees, the company has now grown to a team of 14, with more than 300+ sponsored staff on its books. Although originally focussed around London and South East, in 2016 Deploy Rail now has offices in Plymouth and Manchester – part of a strategy to create regional offices to service large rail schemes with knowledge of the routes they’re working on.

‘The biggest problem we’ve got industry wide is the shipping of staff around the country,’ said Paul Smith, Deploy’s technical sales director. Deploy aims to replicate the model it has successfully created in London – to supply a well-equipped, local workforce to projects within the regions they operate in.

Recruitment agencies operating in the rail industry in 2016 should know better than anyone the importance of keeping their workers happy. ‘The key things that we are coming across is the compliance, H&S, PPE and making sure that the guys are paid properly… Small things but make massive differences.’

As a team

‘What we like about the RailStaff Awards is it’s very much about the actual individual rather than the company they work for,’ said Paul.
The 2015 Rail Infrastructure/Possessions Team of the Year Award was won by PPS Rail. The award nomination had focussed on the company’s impressive contribution on the Anglia route for the Crossrail surface works programme.

‘It’s more of them as a team rather than what their business is about,’ Paul added. ‘It’s about the people involved that deliver to the industry… The awards give a fantastic opportunity to include everyone that delivers for their company rather than just the individual directors.’

Nominations are still open for all 20 categories at the RailStaff Awards 2016. Visit www.railstaffawards.com/ nominate to put someone forward for an award.

Tammy tackles right side of the law

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Virgin Trains has come up with a toolkit for businesses which offers practical advice on hiring ex-offenders.

In the past three years, Virgin Trains on the west coast has hired 30 ex-offenders of which 25 still work for the company in roles across the business.

The rail industry has been helping ex- offenders a lot longer, with many finding gainful employment as track workers and engineers. Give an ex-convict a job and a place to stay and the likelihood of she or he re-offending drops dramatically.

Not a single ex-offender employee or candidate in the talent pool at Virgin Trains has re-offended and the company is looking to hire more. The Virgin Trains toolkit covers the company’s experiences from when it initially set up the programme three years ago.

Tammy Moreton, 23, from Birmingham is now working for Virgin Trains on the other side of the law as a revenue protection inspector after spending two years in and out of prison.

As an apprentice, Tammy is training staff on ticket scanning machines, cracking down on fare-dodgers and getting qualifications along the way. Without her apprenticeship at Virgin Trains, Tammy believes she would have struggled to stay out of prison.

Says Tammy, ‘I thought I would spend my life in and out of prison. But bit by bit I decided to take matters into my own hands and turn my life around.

‘I was incredibly proud when I was offered the apprenticeship at Virgin Trains and another chance at life. Since being employed, my life has really changed; I’m now mentoring other ex-offenders to find employment too. I am determined to put my past behind me and embrace this new future.’

All I ever wanted

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Chris Grayling, new Secretary of State for Transport, says he’s finally got the job he’s always wanted.

Says the MP for commuter-heavy Epsom and Ewell, ‘This is the job that I’ve always been most interested in doing in government. It’s the area that has been my prime focus for political interest since I arrived in 2001 and joined the Transport Select Committee.’

Grayling went on to become shadow transport secretary before Cameron’s election victory in 2010. Grayling might have crossed the airy portals of
Marsham Street earlier had it not been for the bed and breakfast controversy in March 2010. Faced with the question of same sex couples booking into private B&Bs he said, ‘I took the view that if it’s question of somebody who’s doing a B&B in their own home, that individual should have the right to decide who does and who doesn’t come into their own home.

‘If they are running a hotel on the high street, I really don’t think that it is right in this day and age that a gay couple should walk into a hotel and be turned away…’

CONTROVERSY

Though it seems mild in retrospect, the ensuing fury meant Grayling was offered no ministerial cabinet post four months later when Cameron and Clegg launched the coalition government. Grayling served in the Department of Work and Pensions. In 2012, he joined the cabinet as Justice Secretary, where he is credited with introducing greater protection for householders defending themselves against violent intruders. Less popular were legal aid reforms.

Grayling is no stranger to controversy. Back in 2006 he admitted that John Major’s privatisation of the railways was flawed and needed re- examining. Although Tony Blair had promised re-nationalisation little had been done. ‘The whole franchise structure at the moment is completely flawed,’ he said in an interview with RailStaff in 2007. ‘It comes down to the changed nature of the role of government. Franchisees are no longer bidding to run a railway business. They are bidding to operate a timetable on behalf of government. The government specifies in minute detail what services run, where, when, how, which stations get a service and which don’t. This is micro-management gone mad.’

FASTER DECISION MAKING

Interestingly he opposed the Eddington Report’s shortcomings on railway infrastructure provision, issued in December 2006. ‘To say we can deal with all our future transport needs on our existing infrastructure I don’t believe is right,’ he said.

Grayling has also long been familiar with the near stasis surrounding decision making. Back in 2007, he said, ‘Do I honestly believe that the current industry structure is capable of delivering faster decision making and better use of its money by operating in a more efficient way?

Actually, I don’t and most people in the industry I speak to say they don’t.’

Happily married with two children Grayling once worked for the BBC and Channel 4 and is familiar with the corporate culture that can bedevil new thinking. A varied career has included running small TV production businesses and a spell at Burson-Marsteller.

Grayling remains a committed supporter of Manchester United, attending home games at Old Trafford.

FOCUS ON THE PASSENGER

For Grayling, railway policy has to focus on service to the passenger. Last month, on taking up his new role, he told rail chiefs, ‘My one message to all of you would be please think in everything you do, every decision you take, every plan you put together…..Is what we’re doing going to make life better for the passenger? Because that fundamentally should drive absolutely every decision we take.

‘If it’s not going to make things better for the passenger then why are we doing it?’

ORR Annual Report for 2015/16

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The annual report of the Office of Rail and Road was issued on July 19th. Its key message is that our railways are the safest they have ever been but there is room for improvement. It heralds a year without a railway worker fatality; nonetheless it comments that their Inspectors “found that rules and procedures were not always implemented consistently”. Although it claims that there was “good collaboration across the industry”, we discussed the extent to which this reached front line track staff.

Ian Prosser Chief Inspector HMRI

I was surprised after entering the One Kemble Street offices to find that the identification lanyard I was wearing after signing in was labelled for the Civil Aviation Authority. But the size of the office block explained all. The interim Chief Executive of the Office of Rail and Road (they have recently acquired responsibility for Highways England too) is Joanna Whittington who has been on post since January 16th this year.

Ian Prosser as Chief inspector of Railways and the Director Railway Safety was appointed on 26th September 2008.

He studied for his first degree at Imperial College London and worked for Metronet Rail/London Undergound before joining the ORR. In his review as Chief Inspector of Railways Ian asks whether or not Bad Aibling could happen here? (You may recall this was the dreadful accident caused by human error that occurred on February 9th in the Magfall Valley in Germany when two passenger trains collided head on resulting in 12 fatalities and 85 people injured).

Scope for improvement

The ORR report needs to be read in the knowledge that main line passenger numbers have risen by some 57% over the last ten years. It acknowledges that harm to the public and passengers on trains and platforms increased by 8% last year. Ten passenger and public fatalities were recorded, the highest number in a decade.

It was no surprise to me to read the assertion that although harm to the railway workforce has reduced the Inspectorate had found “insufficiently effective arrangements to manage some faulty basic worker construction health and safety risks such as manual handling”, together with delays to the planned roll out of safety enhancements for infrastructure workers.

Manual handling was one of the areas in which the Inspectorate took enforcement action. The same thoughts are applicable to the report’s assertion that there is scope for Network Rail to improve its stewardship of earthworks, bridges, tunnels and viaducts.

Praise for London Underground

Conversely London Underground is praised for the “good practice in management of contractors and its supply chain”.

The report adds, “in 2015/16 there was a focus on individuals responsibility for behavioural safety which challenged the traditional controls used: site best practice guides used pictures not words, to communicate key safety messages during work planning and construction phases – a shift in the way messages are delivered – and something from which other sectors might benefit”.

Praise indeed!

Renewals deferred but few additional speed restrictions?

In this world of jargon, (much unnecessary unless it is intended to confuse) RM3 refers to the Railway Management Maturity Model used by the ORR to measure safety performance.

Despite a 30% reduction in RIDDOR accident reporting, their recent evaluation of Network Rail’s position identified a need for “better safety leadership and governance at senior level”.

They also comment that safety initiatives “often fail to translate into front line improvements” and note a great variation in levels of management maturity with assessments ranging from ad hoc to excellent!

These results took into account information gathered by unannounced sampling site visits to a number of Route Asset Managers.

In the second half of 2015/16 Network Rail revised their renewal plans due to “financial constraints”. The deferral of renewals inevitably led to increased reliance on maintenance and the expertise of staff to manage failing track geometry.

I discussed this with Ian Prosser ORR Chief Inspector of Railways when I met him in Kemble Street Offices in central London on July 21st. I asked whether or not the result of the deferred work had been a significant increase in the number of consequential speed restrictions that had been imposed. Ian assured me that this was not the case!

Planning and Delivery of Safe Work – delayed!

The Rail Accident Investigation Branch (RAIB) have understandably criticised the voluminous method statements and briefing documents that are now regularly produced and sometimes partially read.

Network Rail’s initiative known as “Planning and Delivery of Safe Work” (or PDSW if you must), only surfaced briefly. I was told that it had met with numerous problems within the maintenance function.

Section 2.8 of the report is blunt; “the trial of the new safe worker role on the East Midlands route failed at implementation stage because of insufficient resourcing, an insufficient IT platform, the culture and competences of existing frontline managers and unnecessary self-imposed deadlines”. I am not surprised by this conclusion!

Ian Prosser went on to agree that one of the problems with the current system is that the Controller of Site Safety is often not the most senior person on site.

Network Rail have now set a new baseline, are looking at how things are currently done at track level and are also looking at how they may best influence the culture and motivation of track staff.

Need to involve those “on the front line”

This initiative having gone back to involving track level front line people I believe will give it a greater chance of success.

We next discussed the initiative currently in hand to progress to automatic track warning systems to protect staff working whilst trains are running. I suggested that London stations such as Liverpool Street might be good places for trials and early proving usage. Ian responded by suggesting that future work at Waterloo might be an opportunity for the inclusion of automatic track warning systems for track workers as an element of a “safety by design” initiative.

I commented on my own experiences of being protected by such an installation over a decade ago at Zurich’s Main Station. Ian expressed the view that the current RAIB class investigation into Red Zone working is likely to provide useful information with which to prioritise initiatives to reduce risks to those who work on track.

Implementing RAIB recommendations and reviewing RSSB

I pressed Ian on the speed of his pursuance of RAIB report recommendations. He emphasised the pressure he exerts to close out the actions needed.

Whilst he acknowledged that there are currently 136 outstanding recommendations he pointed out that 42 of these are less than a year old. During 2015/16 17 enforcement notices were issued together with 6 prohibition notices (four fewer than the previous year).

A total of four prosecutions were completed resulting in the imposition of fines totalling £802,000. During our conversation, Ian emphasised the regular and in-depth discussions he regularly has with Simon French from the RAIB.

Whilst we discussed the work of the RAIB he told me that one of the tasks allotted to the ORR is a five yearly independent review of the work of the Rail Safety and Standards Board (RSSB).

Although the last such review was carried out in 2010 the following one will not be completed until November this year. The delay was agreed to allow time for both their new Chief Executive and Chair to be appointed and settle in.

Fixed earthing devices on the way!

I asked about the involvement ORR has with the Department for Transport; major projects and policy was the answer. He stressed that the Department does not get involved in day to day matters.

However there have been discussions on the client role under the latest Construction, Design and Management Regulations. I hope to learn more at the September Meeting of the Rail Exec on September 15th at Drapers’ Hall!

Current initiatives being ecouraged by the ORR include trials of fixed earthing devices for both DC and AC electrification. DC is being looked at first and already three trials have taken place. Delivery of viable systems is due by the end of Control period 5.

Track engineering expertise

I questioned the level of unannounced railway inspector visits to track sites. Ian Prosser made it clear that such visits are important to him and that he is proud of the fact that his inspectors warn others that he himself can and does pop up when he is not expected.

His team of inspectors are required to spend over half of their time carrying out worksite inspections which is I suggest a good principle. He mentioned specific areas where he has had concerns about the competency of Network Rail Track Maintenance engineers particularly in respect of cyclic top, twist and how best to both identify and treat these and other track defects.

Safety culture

Throughout our discussion (and that I had a few weeks ago with Simon French of RAIB) I have been impressed by the fact that all our views coincide in a number of areas.

Ian’s commitment to getting out on track unannounced and seeing for himself what is going on is laudable. We also talked about the importance of cab riding and hearing train drivers’ views.

I was encouraged to hear that his inspectors are required to spend half of their time on site with the front line workforce. Both organisations are evidently convinced that more needs to be done to increase the safety culture and hence motivation of those engaged in physical work on our mainline railways.

Ballast scratched boots for all!

There is also a recognition that technical engineering competency levels vary and are in some places inadequate for the job in hand. “Ballast scratched boots for all”, I suggest as a worthwhile slogan for the future to reflect the need for a step change in the competency, commitment and culture of local management, front line supervisors and those working on track.

I commended the example of the British Rail safety campaign some decades ago when a group of respected local track working supervisors were brought together to look at and either agree to or reject all track safety improvement plans. It worked then and resulted in well over a year without a track fatality!

Defining moments

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It doesn’t seem adequate to say Hitachi has had a good 18 months. Lucrative? Yes. Defining? Definitely.

In September, the company opened its much-vaunted manufacturing facility in Newton Aycliffe; this was swiftly followed by additional train orders from Great Western – part of which was confirmed this month – Abellio ScotRail and TransPennine Express.

The first Class 800 – the difficult second album to follow the success of the Class 395 ‘Javelin’ fleet – celebrated its own milestone recently, successfully completing its first test runs on a newly electrified section of the Great Western Main Line (GWML).

The past 12 months has also seen Hitachi complete its acquisition of AnsaldoBreda – now Hitachi Rail Italy – alongside a 50 per cent share in Ansaldo STS, giving it a manufacturing base in Italy to support its operations in the UK and Europe. Its rise over the past couple of years has been remarkable, with the company now established as one of the leading rolling stock suppliers in the UK.

Recognising drivers

Last year, Hitachi’s Ashford maintenance centre crew won the Depot Team of the Year Award. The depot’s fleet manager, Nigel King, praised the site’s 100-or-so staff for its success. Ashford looks after Southeastern’s Class 395 ‘Javelin’ fleet and, as we move closer to the roll-out of the Class 800 on Great Western, it is being held up as an example of good practice for the IEP maintenance teams.

This year, Hitachi is supporting the awards, sponsoring the popular Train Driver of the Year category. Given the volume of new trains coming out of Hitachi’s factories over the next few years, the company is looking to recognise those who will be operating them. It’s a category which recognises drivers on routes all around the country. People like London Underground’s Frank Hoffman (pictured below), who won the 2015 award after he came to the aid of a passenger who had collapsed on his train.

Strategy

Says Kendra Ayling, brand and marketing specialist at Hitachi Rail Europe, ’As we ramp-up for delivery of the Intercity Express Programme trains across the UK we are opening new maintenance centres to support the contract including Doncaster, Stoke Gifford and North Pole.

‘We have exciting plans to recruit and retain the best talent for these sites and we see the RailStaff Awards as a big part of this strategy – which is why we have decided to sponsor this year. It’s a great way to reward our teams for the excellent work they do each day to get our trains into service in pristine condition, and we are looking forward to what looks like an amazing night.’

Britain Runs on Rail

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RailStaff is delighted to support the Rail Delivery Group (RDG) as it prepares to roll-out a groundbreaking new national campaign – the first of its kind since the 1980s. Launching in the autumn, Britain Runs on Rail tells the story of today’s railway, highlighting rail’s ever more crucial role and telling customers and taxpayers about the industry-wide Railway Upgrade Plan – over £50bn is being invested to help build the railway the country needs now and in the future. The campaign has been developed by the RDG, which represents Network Rail and freight and train companies.

At a unique time in the railway’s history, Britain Runs on Rail promises to shine a spotlight on the railway’s role in British life, championing its economic and social impact as well as helping to grow the railway’s reputation as an attractive place to work.

The campaign will focus on why we need to keep investing in order to achieve a better railway:

  • Every day, more than 4.5 million journeys are taken by people as they travel by rail to work, study or visit friends and family.
  • Over the last 25 years, rail use has grown more than any other type of transport in the UK.
  • Rail passenger journeys are expected to double again over the next 25 years.
  • Government investment has combined with commercial drive to create the safest and fastest growing railway in Europe.

SHOWCASE

Britain Runs on Rail showcases the modernisation of Britain’s railway and its ever more important role in national life. Through a series of innovative adverts, customers and taxpayers will learn how their money is being invested to help build a better railway. This is crucial in maintaining support for the future investment the railway is going to need.

Adverts will also feature the campaign tagline, “…which is why our rail companies are working together to deliver faster, more reliable journeys”.

As part of the new campaign, the iconic National Rail logo has been refreshed to reflect the modern rail industry. The logo (see opposite above), designed in 1965, has become an iconic part of Britain’s design landscape, as the identifier for the National Rail network on road signs, station buildings, tangerine tickets and railcards.

With the modernisation of the network taking place through the Railway Upgrade Plan, the logo has been adapted to show Britain’s rail companies working together. As the campaign’s identity, it will be seen online, on station posters and advertisements on trains, with a TV advert expected to follow next year.

VITAL SERVICE

Says Paul Plummer, RDG chief executive, ‘The railway is an ever more vital public service, making a crucial contribution to national life. But large parts of our railway are full because of decades of under-investment and a big increase in services to respond to a doubling of passengers in 20 years. That’s why we are investing billions, innovating and working closer together to enhance the experience of our customers – improving reliability, increasing capacity and modernising retailing and information.

‘We know we need to do much more to engage with the public to explain better how their money is building a better railway. We also need to communicate more effectively how some of this improvement work, although ultimately worthwhile, will unfortunately in the short term have a knock- on effect on services.

‘Our goal is to sustain support from the public and private sector for continued investment so that we can build the bigger and better railway that our growing number of passengers and the country need and want.

‘This is a unique opportunity for colleagues across the rail industry to get involved. We hope you will join us in telling passengers, your families and your communities how Britain Runs on Rail.’

‘This is excellent news and a welcome statement of faith in the new rail industry,’ says Asif Ahmed, commercial director, Rail Media, which is promoting the campaign. ‘At RailStaff, we have been backing railways, supporting and encouraging all who work in them for many years now. Rail in the UK is a great success story and deserves a far wider airing – well done RDG.’

Ahead of the launch, readers can get involved with the campaign by entering a competition to complete a tiebreaker: “Britain Runs on Rail because….”.

The competition is free to enter and the winner, which will be chosen by an independent panel of judges, will receive two return Eurostar tickets to Paris (plus domestic rail tickets return to London St Pancras)

E-mail entries by 5pm (BST) on 30 September to [email protected]

See www.railstaff.uk/bror for full competition terms and conditions.

Great Western energised

Network Rail and its industry partners are electrifying 380 kilometres of track in total between Maidenhead and Swansea – the first major electrification scheme in the UK for decades.

At the end of June, the first of 57 Class 800s destined for the route carried passengers from Reading into central London in Great Western’s historic green livery in a ceremonial journey to commemorate the railway’s 175th anniversary. That milestone was appropriately followed by the start of testing last month.

FREQUENCY AND SPEED

The project has been a challenge for Network Rail. The overall cost has risen substantially from £874 million to £2.8 billion – the result of failings in the planning and cost estimation of the works – and passenger services are now not due to begin until 2019. But when they do, the benefits will transform rail travel between the capital, South West England and Wales.

Capacity between Bristol and London will increase by around 70 per cent, with 45 more services operating between Paddington and the two Bristol stations, Bristol Parkway and Bristol Temple Meads, every day.

Journey times will also improve. When the Elizabeth line opens in 2018, journey times to some destinations will be cut further. It currently takes around two hours and 15 minutes to travel from Bristol Temple Meads to Canary Wharf. The combination of IEP, the Great Western electrification and Crossrail will bring that down by around 35 minutes.

While the intercity routes will be strengthened by the Class 800 fleet, additional Class 387s will boost suburban services. GWR is to receive a total of 45 Class 387 Electrostar EMUs from Bombardier for the Thames Valley – the first of which are now under test and will enter service in early September between Hayes & Harlington and London Paddington.

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The arrival of Class 387s will then allow for the cascade of Turbo DMUs from the Thames Valley to operate local suburban services in Bristol.

In a statement issued following the first successful Class 800 test, Mark Langman, route managing director for Network Rail Western, said, ‘This is a great step forward, and I’d like to pay tribute to the team who have worked very hard to make this happen.

‘This is the future of rail being built before our eyes and it’s a very exciting time to be involved in this project. This weekend we’ve come a big step closer to providing faster, quieter, and more efficient services to the people of the region who depend on railways.’

SEVERN TUNNEL

The focus over the next few months will be on the border. Between September and October, the Severn Tunnel will close for six weeks so engineers can install conductor rail, which is used in place of overhead wires, along the length of the structure.

‘Without a six-week closure, it would take engineers up to five years to complete the upgrade, causing long-term disruption for passengers and delaying the introduction of the new electric trains,’ explained Dan Tipper, area director at Network Rail

Wales, in an announcement describing the extensive preparatory works that have had to be carried out ahead of time.

USE Coleg Y Cymoedd training facility 2

The project has been hindered by a shortage of electrification engineers. Network Rail released some images in July from inside its training facility at the Coleg Y Cymoedd in Nantgarw, which is being used to train technicians on the specific challenges thrown up by the conductor rail equipment that will be used through the Severn Tunnel.

Across the border in Swindon, Network Rail’s electrification training facility at Cocklebury sidings has well over a thousand training days booked in so far this financial year. With a varying level of competence across its staff, the length of training can vary, but Network Rail expects to train between 200 and 300 linesmen at the site within that period.

Other centres around the country have been contributing to the skills drive for the Great Western programme, including at Keltbray’s electrification centre in Crewe. For the last couple of years, the company has worked in partnership with South Cheshire College, drawing promising students from the college’s engineering courses to pursue an overhead line apprenticeship. The centre has also been used to retrain former power industry employees from South Wales as linesmen.

The principal of Coleg Y Cymoedd said the electrification programme had allowed the college to expand – an example of the investment in education currently being driven by the lack of required skills for major rail upgrade programmes; the opportunities created by adversity. ‘We’ve got four campuses across Rhondda Cynon Taf and Caerphilly and the Rail centre at our Nantgarw campus is easily accessible from the M4. I’ve already started discussions within the college as to whether or not in the next year or two we might even consider expanding. If the growth continues at the speed it is, I can see us having to put on an extension in the future.’

A Class 345 for Elizabeth

Bombardier has unveiled its first completed Class 345 Aventra train for Crossrail. With two now built, and three more underway, preparations are in full swing ahead of the train’s debut in May 2017.

On 29 July, the first new train carried out a series of short test runs at Derby’s Litchurch Lane factory – a milestone moment caught by local TV crews and trade press regulars.

TFL RAIL

Bombardier was awarded a £1 billion contract in 2014 to supply 66 nine-car trains for London’s new railway. The first of these will go into passenger service in TfL Rail colours between Liverpool Street station and Shenfield in May 2017.

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These first 15 trains will consist of seven cars initially to account for the short platforms at Liverpool Street. The first full nine-car trains will come into operation in May 2018 on the western section of the route between Paddington and Heathrow. This will be followed in December 2018 with the opening of the tunnels. The final two stages of the project will involve feeding the surface-level services into the tunnels, starting with the Shenfield services in May 2019 and then the western services in December 2019.

‘I’ve been working on Crossrail, working on the train, for many, many years, actually before we even let the contract,’ said Howard Smith, who became Crossrail’s operations director in 2013.

‘The first thing that I think people underground will realise, or strike them, is how long it is because your mental picture of an Underground train in London is about 100 metres long; these, by the time they go into the tunnels, will be twice that.’

In order to test the 200-metre Class 345 units, Bombardier has invested in a new £12.5 million test facility at its Derby site. During last month’s visit, the facility housed the second completed train, giving guests the opportunity to test out the Class 345’s distinctive interior. The nine-car Class 345 can carry up to 1,500 passengers and to match the mixed suburban/metro service provided by the Elizabeth line, the trains will include a combination of longitudinal and bay seating.

The Class 345s will also offer free Wi-Fi and there will be a stable 4G signal from the platform onto the train to meet the evolving needs of passengers.

ON TO OLD DALBY

Following the unveiling, Bombardier released a time-lapse video documenting the construction of a Class 345 carriage. Up to seven carriages a week are currently rolling off the production line in Derby.

The Aventra is Bombardier’s new regional/suburban EMU product – a successor to the Electrostar. Howard Smith said the new trains didn’t just represent a new generation of products for Bombardier.

‘Fundamentally what they bring is capacity, and joining things up – that’s what the Elizabeth line is actually about, but the experience on the train itself right through to things like the customer information systems and the like will take us into a new era.’

With its factory testing complete, the first train will make its way to Old Dalby in Leicestershire this month.

Mike Brown MVO, London’s Transport Commissioner, said the trains were ‘a great showcase of British design and manufacture’.

He added, ‘The trains are fully accessible, will have air cooling, and once the whole line opens, they will help our passengers move more easily into and across the city every day.’

Raising the profile

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Does rail have an image problem? It depends who you ask.

Those who work within the industry don’t see it that way. Within rail there is a sincere admiration for the way the industry transports millions of people around the country every day with, on the whole, little fuss. They meet with skilled, dedicated people every day and see firsthand the amazing engineering expertise that drives the railway.

But the perception outside the industry is quite different. Praise isn’t so forthcoming from passengers who have caught one too many late trains and were you to ask a school leaver if they had considered a career in rail, their first thoughts may well be of Victorian steam engines and sooty overalls.

‘Our job as recruiters is to try and sell the industry as a whole to new candidates who’ve never been involved in rail,’ said James Wall, managing director of Ford & Stanley (pictured below). The Derby- based specialist rail and engineering recruitment company has grown substantially in the last couple of years – it will soon be opening 2,500 sq ft of additional office space next to its existing headquarters.

James feels the rail industry isn’t coordinated enough in the way it pitches itself outside of its normal circles. He recalls attending an engineering graduate recruitment fair at The Roundhouse in Derby.

At the centre of the exhibition was a Formula 1 car surrounded by simulators where aspiring engineers could navigate some of the most famous circuits in the world in a vehicle at the pinnacle of its sector.

The Roundhouse is a cherished piece of Britain’s railway heritage, yet rail engineering’s presence at the show was understated. ‘As an industry, we talk about it, but very little is done to actively promote rail as an industry of choice,’ said James, who believes Ford & Stanley’s approach is addressing this by recasting the typical role of rail recruiters.

Skills partner

Over the past 12 months, Ford & Stanley has added a number of new services to its business which James believes has moved the company away from the traditional ‘transactional’ relationship recruiters tend to have with clients – where they are contracted solely to fill a particular vacancy – to something of a skills partner.

The new offerings have come directly as a result of feedback given by clients and candidates through the company’s application of Net Promoter Score (NPS) – a widely recognised and adopted customer feedback index. As a result, the company created Talentwise, a service which sees Ford & Stanley provide candidates with workwear, tooling and training prior to joining a company, as well as completing all the necessary pre-employment checks and health screenings on the client’s behalf.

Ford & Stanley is now working with companies to look at how they can improve their in-house recruitment processes and external brand perception. The company is also helping to forecast skills demand and availability for project bids. ‘We’re moving with the industry… As a recruitment business we’re speaking to clients outside of just taking a job on.

‘We’re asking them about their opinions and what they would want to see and what they need,’ said James.

It’s an approach which will benefit the industry as a whole, he believes. ‘If recruitment agencies start working that bit closer with their clients to become an extended partner, we have the opportunity to share these great stories and incredible projects, extract this information and shout about it to the outside world.

‘This isn’t the entire answer but it’s helping.’

Enterprise for Education (E4E)

Ford & Stanley is partnering with rolling stock leasing company Porterbrook on Enterprise for Education – an initiative which encourages both businesses to visit schools, colleges and community projects to talk to young people about the industry, teach them how to write a CV and explain what opportunities exist for them in rail.

The other area of focus is to bring more people in from other industries. Ford & Stanley is working with the Armed Forces’ resettlement support service, Career Transition Partnership (CTP), to bring more former soldiers into the industry. The company also recently visited Tata Steel to help find new careers for the hundreds of steel workers who have opted for voluntary redundancy.

‘I think we’re going to keep talking about a skills shortage in our industry for another 10 years unless we do something about it,’ said James. He went on to add, ‘Every rail client we go to has a resourcing issue. They talk about the age demographic, they talk about the lack of women in rail… Moving people from one rail business to another, that isn’t solving the problem.’

But bringing in staff from other industries creates its own challenges. Moving to a new industry is a daunting transition to make. To help candidates adjust, Ford & Stanley provides one-to-one support for the first 100 days of their employment through its GENIUS onboarding programme. ‘One recruit can transform a business,’ James explained.

He wants to see the same level of investment that is made available for training put towards programmes designed to attract new candidates. ‘One individual can transform a whole business in a positive way,’ he continued. ‘They can launch a whole division, they can win a bid as a result of expertise within that team, they can make changes around a service delivery or design function. Just one recruit can do that. Now that’s the power, for me, of working in tandem with a recruitment partner.’