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GWR comes to the aid of film producer after he loses Oscar award

An artificial leg, pets and a clarinet; some of the most unusual items that have been left onboard train services in the UK. Gareth Ellis-Unwin...

Great Yarmouth ticket office supervisor named Abellio’s Employee of the Year

A Greater Anglia ticket office supervisor has been awarded Abellio's 'Employee of the Year' accolade. Laura Englestone stood out from Abellio's 13,000-strong workforce for raising...

Getting ScotRail the projects it wants

Kirsty Watson has travelled all over Scotland to make things better for ScotRail’s staff and customers. Her role as a project manager in ScotRail’s...

What it was like riding the first London-Amsterdam Eurostar

Long Eaton to Amsterdam and back. Few - if any - can say they’ve travelled the return journey of at least 600 miles from...

Grand Central makes bid for new services

Open access operator Grand Central has started the consultation process to operate more services per day. If approved, Grand Central will operate six return services...

Inquiry launched into East Coast franchise failure

Serious questions are to be asked of Virgin Trains East Coast (VTEC), Network Rail and transport ministers over the failure of the East Coast...

New rail ombudsman to handle passenger complaints

The Office of Rail and Road (ORR) will soon require all train operators to sign up to a mandatory rail ombudsman scheme. Expected to be...

Heathrow Express flying high

Heathrow Express comes into its 20th year off the back of a strong 2017. Record passenger numbers and increasing customer satisfaction would suggest that...

Richard Branson returns fire over so-called bailout of Virgin Trains East Coast franchise

Virgin Trains founder Richard Branson has defended the so-called government bailout of its East Coast franchise. Critics, including former Labour transport secretary Lord Andrew Adonis,...

HST train cab struck by tree in Plymouth

Mark Hopwood, Great Western Railway’s managing director, took to LinkedIn to deliver a cautionary new year message after the cab of one of the...

In case you missed it – Part-time solution

Passengers boarding a Heathrow Express train this New Year will have had a better chance than most of seeing a female driver behind the...

Virgin Trains launches industry’s first train driver apprenticeship

More than 1,200 hopefuls applied to join the industry’s first train driver apprenticeship scheme launched by Virgin Trains. A cohort of 30 high-calibre candidates were...

Peak-time railcard for 16-18 year-olds to be trialled

A new peak-time railcard for 16-18 year-old passengers has been announced. The Rail Delivery Group (RDG) said the digital app-based card will be trialled in...

Strategic shake-up

Splitting up the Great Western franchise and creating a new West of England operator is one of several ideas put forward in the Government’s...

DfT announces plans to split two franchises

The Great Western and Thameslink, Southern and Great Northern franchises could be split under new government plans. Rail minister Paul Maynard said the scheme would...

Ex-Abellio executive to become West Midlands Trains’ MD

Incoming train operating company West Midlands Trains (WMT) has appointed a new managing director. On December 10, WMT will take over the West Midlands franchise...

On board a Greater Anglia Aventra

Greater Anglia's new Aventra is a train built with capacity in mind. Bombardier is manufacturing four variations of the electric multiple unit (EMU) platform...

Wales and Borders: When a franchise isn’t a franchise

The new Wales and Borders franchise competition has deviated sharply from the process that awarded the previous contract to Arriva Trains Wales 14 years...