Greater Anglia is trying out an ESOL, English for Speakers of Other Languages, course.
The rail industry traditionally attracts staff from all over the world and Europe. Kristine Talberga and Anda Paegle recently completed the course. Kristine and Anda, originally from Latvia, both now work for Greater Anglia in Norwich. Kristine is in customer service and Anda in train presentation.
Says Andrew Goodrum, Greater Anglia’s customer service director, ‘I’d like to congratulate Kristine and Anda on completing the course. They have shown great dedication in doing so.’
The course was offered as part of a learning partnership between the trade unions ASLEF, RMT, TSSA, Unite, and the employer Greater Anglia.
Trevor Southgate, ASLEF’s learning representative, organised the course, which was provided by City College, Norwich and run at Norwich Station.