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Railway 200: Searching for the UK’s oldest railway family

A nationwide heritage hunt launched on Monday 9 December to discover the person with the longest-serving railway family.  Could it be you or one...

Rail industry finds its voice

The past few years have brought challenges that have tested resilience and community spirit. This Christmas season, the railway industry invited everyone to step away...

RBF’s Christmas campaigns

Though inflation may be slowly falling, the cost-of-living crisis hasn’t gone away. Railway Benefit Fund (RBF) tells us how it’s helping out this holiday...

Looking back and moving forward

Colin Wheeler I remain of the belief that our railways would benefit from closer cooperative and communication between working, as well as listening to and...

Ensuring staff safety

The run up to Christmas is one of the busiest periods for the rail network. With customers hitting the shops at the last minute...

Looking down the track

2024 was (yet again) a major year in rail transport. Most notably, the Passenger Railway Services (Public Ownership) Bill received Royal Assent – alongside...

RailStaff Awards 2024: a fairytale of New York

The great and good of the British Rail Industry descended on Birmingham’s NEC last night (Thursday 28 November), to celebrate the 2024 RailStaff Awards. More...

Graduating with honours

Graduates bring fresh energy, diverse perspectives, and cutting-edge knowledge, all of which are essential to driving the future of rail. The RailStaff Awards celebrate...

Amazing apprentices awarded

Apprenticeships offer an amazing pathway for learners from all walks of life to gain the skills and knowledge needed to build great careers in...

Selfless service celebrated

Each year, the RailStaff Award honours the teams and individuals who go out of their way to  make life a little brighter for those...

Lifesavers honoured

The nominees for each and every category in the RailStaff Awards are real heroes, but only those honoured with the Lifesaver Award can say...

Putting the customer first

Exceptional customer service is the cornerstone of any successful business. Happy customers come back time and again for further business and share their experience...

Station superheroes

The Station Staff Person or Team Award celebrates hard working, respected, and well-loved staff who improve the experience of colleagues and customers. Once again,...

Keeping the wheels turning

Tackling logistical challenges or managing tricky situations and incidents is all in a day's work for the staff who work with rolling stock, in...

Rewarding innovative thinking

Whether it’s for groundbreaking inventions, transformative processes, or revolutionary solutions, winners of the Innovation & Technology Person or Team Award are celebrated for pushing...

Recruiting with an open mind

As the demand for diverse skills continues to grow, railway companies recognise the importance of staying up to date with the latest employment laws,...

Applauding the stars of inclusivity

As the rail industry gets to grips with representing the wide array of cultures, ethnicities, genders, sexualities, and abilities represented in today’s workplace, the...

Health and wellbeing heroes

The physical and mental health of all employees is crucial to the smooth running of the rail network – they are the backbone of...