Award of a lifetime

SPX FLOW’s Scott Harrison said he was ‘speechless’ after winning this year’s Lifetime Achievement award – here’s betting many of his colleagues and peers will feel, if anything, it is overdue. Scott began his career in rail with Amey Seco in the...
Around 8,000 people die every year in Britain from occupational cancers. This was one of the concerning figures that was highlighted by the IOSH-fronted ‘No Time to Lose’ campaign, which seeks to raise awareness of the risk of work-related...

A year to remember

It has been a remarkable year for permanent way technician Rebecca Munro. She came into the RailStaff Awards having already been named as the best apprentice in the country twice this year and left with her third trophy of...

Every intervention counts

The Samaritans Lifesaver Award was again one of the standout categories at the RailStaff Awards, as two Land Sheriffs officers were recognised for making a lifesaving intervention in West Sussex earlier this year. Tek Malla and Purna Gurung took home...

Rail’s top recruiter

Danielle Peach’s contribution to rail recruitment was recognised at this year’s RailStaff Awards as she took home the Recruiter of the Year award. Nominated for her drive and professionalism, Danielle ‘wins over candidates and clients alike with her knowledge of roles,...

Star in the IT crowd

The contributions of some employees are often clear to many but not always tangible. Amritpal Brom’s contribution to the train operator CrossCountry is difficult to ignore. Amritpal helped to introduce a new IT system that has saved the operator half...

Service with a smile

It can be rare for good customer service to get the recognition it deserves. Customers are far more likely to write in with a complaint than  with a complement. The same can’t be said for this year’s Outstanding Customer Service...
With appearances from Madonna and Michael Jackson, a retro funfair and its own Club Topicana, the RailStaff Awards celebrated the industry's unsung heroes with a party like no other. Hundreds dressed in their finest - or in 1980s fancy dress...

Signalling a new era

Signalling and telecommunications will be profoundly affected by the current digital railway agenda. New equipment presents new technical challenges and it requires those trained in traditional skills to adapt to new ways of working. Earlier this year, Westermo, which will...
Passengers appreciate good communication. During times of delays and cancellations, it can be the difference between a passenger being just mildly disgruntled or indignant. The winner of the Customer Service of the Year award at the 2016 RailStaff Awards was...
The year 1980 was marked by the launch of the iconic Ford Escort Mark III, independence for Zimbabwe and the founding date of the popular theme park Alton Towers. It was also the year specialist railway recruiter Primat opened for...

Award of a lifetime

Most companies have their problem solvers; someone who seems to have been around forever and has accumulated an encyclopaedic knowledge to match. The RailStaff Awards’ Lifetime Achievement category gives these men and women a stage to be celebrated - sometimes...

Improving safety and standards

The Rail Safety Seat belts and Standards Board (RSSB) was established in April 2003 in the aftermath of the Ladbroke Grove railway crash. Hundreds were injured and 31 people killed when two trains collided at a combined speed of...

Shot in the ARM

The story of rail recruiter Advanced Resource Managers (ARM) is one of enduring success. The Portsmouth- based agency has spawned new businesses and helped thousands of people find work in the rail industry. As much as it has contributed...

The future’s bright

With focus very much on the future and what that looks like for rail, the Railway Benefit Fund (RBF) wants to show the industry how it is developing for a changing industry. The Railway Benefit Fund - sponsors of the...

Total team work

When the Elizabeth line is completed in 2019 it will not just represent a great feat of 21st century engineering. The route’s core has required the construction of a brand new underground railway and the above-ground sections out to Shenfield in...

Management matters

Project managers are often the ones in the firing line but seldom do they get the recognition they deserve for a job well done. A scheme that runs to time and to budget isn’t news, but when a project faces...
Five years after the ceasefire of World War I, the Transport Benevolent Fund (TBF) was established to support the families of industry workers who had returned from the battlefield. Almost a century later you could be forgiven for thinking that...

Lesson learned

Seaton Rail is returning in 2017 to support the RailStaff Awards once again. Seaton Rail will be putting its name against the Trainer or Training Team of the Year category at the awards evening this October. It comes at a...
Apprentices are now first in line to meet dignataries and VIPs at project sites. An enthusiastic PR campaign over the past couple of years appears to have shifted the view of apprenticeships. Comments about some apparent stigma around such...

Seven years saving lives

Partnerships in industry are usually measured in terms of turnover and on-time delivery - few are judged on their value to society. Samaritans has been working with Network Rail, the British Transport Police (BTP) and the industry as a whole...
Many of us avoid talking about suicide; but, sadly, it’s something many of us will be affected by in our lifetime. Rail industry staff encounter it more than most. In 2010, Samaritans and Network Rail began a rail suicide prevention...
Southern driver Steve Copley, described in his nomination as a ‘commuter’s hero’, was named the RailStaff Awards Train Driver of the Year. Steve, possibly the only driver in the world with his own hashtag, hosts a daily guess the year quiz...
2016 has been a big year for us says SNC-Lavalin managing director Richard George. In the company’s own words, it has been a year of transition. On 1 January 2016, the Derby-based engineering consultancy Interfleet became SNC-Lavalin Rail &...

West Coast appointments

Phil Whittingham remains as the managing director for services on what was formerly known as the InterCity West Coast franchise as he...

Christmas work