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RailStaff Awards

Pioneering spirit

Virgin Trains’ Nick Chadwick, who is credited with creating and managing the first driver apprenticeship programme in the UK, has been named Rail Manager...

Award of a lifetime

SPX FLOW’s Scott Harrison said he was ‘speechless’ after winning this year’s Lifetime Achievement award – here’s betting many of his colleagues and peers will feel,...

Plaudits for silica dust campaign

Around 8,000 people die every year in Britain from occupational cancers. This was one of the concerning figures that was highlighted by the IOSH-fronted...

A year to remember

It has been a remarkable year for permanent way technician Rebecca Munro. She came into the RailStaff Awards having already been named as the...

Every intervention counts

The Samaritans Lifesaver Award was again one of the standout categories at the RailStaff Awards, as two Land Sheriffs officers were recognised for making...

Rail’s top recruiter

Danielle Peach’s contribution to rail recruitment was recognised at this year’s RailStaff Awards as she took home the Recruiter of the Year award. Nominated for her...

Star in the IT crowd

The contributions of some employees are often clear to many but not always tangible. Amritpal Brom’s contribution to the train operator CrossCountry is difficult...

Service with a smile

It can be rare for good customer service to get the recognition it deserves. Customers are far more likely to write in with a...

RailStaff Awards: Meet the rail industry heroes of 2017

With appearances from Madonna and Michael Jackson, a retro funfair and its own Club Topicana, the RailStaff Awards celebrated the industry's unsung heroes with...

Signalling a new era

Signalling and telecommunications will be profoundly affected by the current digital railway agenda. New equipment presents new technical challenges and it requires those trained...

When good communication matters

Passengers appreciate good communication. During times of delays and cancellations, it can be the difference between a passenger being just mildly disgruntled or indignant. The...

Recruitment, rolodexes and rotary dial phones

The year 1980 was marked by the launch of the iconic Ford Escort Mark III, independence for Zimbabwe and the founding date of the...

Award of a lifetime

Most companies have their problem solvers; someone who seems to have been around forever and has accumulated an encyclopaedic knowledge to match. The RailStaff Awards’...

Improving safety and standards

The Rail Safety Seat belts and Standards Board (RSSB) was established in April 2003 in the aftermath of the Ladbroke Grove railway crash. Hundreds...

Shot in the ARM

The story of rail recruiter Advanced Resource Managers (ARM) is one of enduring success. The Portsmouth- based agency has spawned new businesses and helped...

The future’s bright

With focus very much on the future and what that looks like for rail, the Railway Benefit Fund (RBF) wants to show the industry...

Total team work

When the Elizabeth line is completed in 2019 it will not just represent a great feat of 21st century engineering. The route’s core has required...

Management matters

Project managers are often the ones in the firing line but seldom do they get the recognition they deserve for a job well done. A...