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RailStaff Awards

Signalling success

Praised for helping nurture and develop another Network Rail team, IP Signalling Northern LNE’s Construction Team has won the Signalling and Telecommunications Person or Team...

Waterloo engineer leads youth charge

It is easy to forget that the work undertaken this summer to upgrade Waterloo station and increase capacity on the South Western route represented...

Kept in the loop

Delays and closures are part of life on the railway – passengers, given time, can understand and accept that. It is how the industry...

Salute for London Bridge station staff

Staff at London Bridge station could never have been fully prepared for the events that unfolded on the evening of 3 June this year. Three...

Finding a heart of gold

The fallout from the Grenfell Tower fire was felt by communities across West London. For an operator like Govia Thameslink Railway (GTR), which reaches...

End of a tough year for BTP

One of the few uplifting things to follow major tragedies is the volume of praise reserved for members of our emergency services. Those who...

Pioneering spirit

Virgin Trains’ Nick Chadwick, who is credited with creating and managing the first driver apprenticeship programme in the UK, has been named Rail Manager...

Award of a lifetime

SPX FLOW’s Scott Harrison said he was ‘speechless’ after winning this year’s Lifetime Achievement award – here’s betting many of his colleagues and peers will feel,...

Plaudits for silica dust campaign

Around 8,000 people die every year in Britain from occupational cancers. This was one of the concerning figures that was highlighted by the IOSH-fronted...

A year to remember

It has been a remarkable year for permanent way technician Rebecca Munro. She came into the RailStaff Awards having already been named as the...

Every intervention counts

The Samaritans Lifesaver Award was again one of the standout categories at the RailStaff Awards, as two Land Sheriffs officers were recognised for making...

Rail’s top recruiter

Danielle Peach’s contribution to rail recruitment was recognised at this year’s RailStaff Awards as she took home the Recruiter of the Year award. Nominated for her...

Star in the IT crowd

The contributions of some employees are often clear to many but not always tangible. Amritpal Brom’s contribution to the train operator CrossCountry is difficult...

Service with a smile

It can be rare for good customer service to get the recognition it deserves. Customers are far more likely to write in with a...

RailStaff Awards: Meet the rail industry heroes of 2017

With appearances from Madonna and Michael Jackson, a retro funfair and its own Club Topicana, the RailStaff Awards celebrated the industry's unsung heroes with...

Signalling a new era

Signalling and telecommunications will be profoundly affected by the current digital railway agenda. New equipment presents new technical challenges and it requires those trained...

When good communication matters

Passengers appreciate good communication. During times of delays and cancellations, it can be the difference between a passenger being just mildly disgruntled or indignant. The...

Recruitment, rolodexes and rotary dial phones

The year 1980 was marked by the launch of the iconic Ford Escort Mark III, independence for Zimbabwe and the founding date of the...