Outstanding customer service is at the heart of any successful company. Clients return to companies which surpass their expectations. They also spread the good...
The Transport Benevolent Fund CIO (TBF), stepped up once again this year to sponsor the Station Staff of the Year Award.
The non-profit-making membership charity...
The Rail Team of the Year Award honours those teams which have delivered a project whilst overcoming significant challenges, or whose concern for colleagues...
Making the network run smoothly is everyone’s responsibility, but the onus of meeting budgets and deadlines falls on the shoulder of Managers. It can...
Like many others, the rail industry is still getting to grips with including and representing society’s wide array of cultures, ethnicities, genders, sexualities. This...
Each year, the RailStaff Awards honours the extraordinary individuals of the rail industry, but one award goes to those who have made an exceptional...
One of the RailStaff Awards’ most prestigious prizes is the Lifetime Achievement Award which honours those who’ve dedicated their lives to the railway. It...
It has been another huge year for the RailStaff Awards, with submissions for the ceremony’s 18 categories covering every role imaginable, and a record...
Network Rail’s Southern region has appointed Lucy McAuliffe as its permanent Sussex route director to lead the operation of one of the busiest rail...
Long-distance train operator CrossCountry has announced the appointment of Zoe Kennedy as HR director.
Zoe has extensive experience in sectors including financial services and energy,...
We're used to hearing phrases like 'Safety First'. They're a reminder that safety is never off the agenda.
Britain's railways have maintained an enviable safety...
Iain Ferguson, director of regulatory liaison and accident investigation, at Network Rail, has a stressful job that involves dealing with complex and sensitive issues...
Northern has appointed Richard Hinds as its new finance director.
Hinds, from Settle in North Yorkshire, joins the train operator today (Monday 13 November) having...
